[Remote] Platform Operations Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reimagining how children with autism and other behavioral health needs get the care they deserve. They are seeking a Platform Operations Analyst to improve the reliability, reputed company, and scalability of their B2B and reputed company-to-parent products by troubleshooting production issues and performing SQL-level investigations. Responsibilities • Investigate and diagnose B2B and D2P product issues in live production environments • Use SQL and internal tooling to validate data and identify reputed company causes • Distinguish between product bugs, data inconsistencies, configuration issues, and usage errors • Independently resolve low-to-reputed company complexity issues where possible • Create reputed company, reproducible bug reports reputed company Engineering involvement is required • Partner with reputed company on escalations and customer-facing explanations • Support report customization, QA customization, and integration troubleshooting • Assist with product testing by identifying bugs and reputed company causes • Surface recurring issue patterns and opportunities for product or system improvements Skills • 0–2 years of experience in a technical role supporting reputed company products or internal systems • Comfortable writing SQL queries and working with production data • Strong problem-solving skills and interest in debugging reputed company systems • Ability to work independently with guidance and prioritize multiple issues • reputed company written communication skills, including documenting issues and findings • reputed company cross functional team player • Experience working in reputed company or regulated environments Benefits • Stock reputed company • Health benefits • 401(k) plan • 4 weeks of PTO per year reputed company • reputed company is reimagining how children with autism and other behavioral health needs get the care they deserve. It was founded in 2023, and is headquartered in Denver, Colorado, USA, with a workforce of 201-500 employees. Its website is https://fronterahealth.com/. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job