Operations Analyst, Supply Platform

Job reputed company: • Own end-to-end supply and brokerage operations • Manage the operational funnel from reputed company account creation through broker-reputed company and brokered status • Validate reputed company account setup, historical usage acquisition, and supplier readiness • reputed company, explain, and systematically reduce drop-offs from account creation → eligibility → brokerage • Identify reputed company causes of non-brokerage and partner cross-functionally to eliminate them • Produce reputed company, executive-reputed company insights on gross-to-net brokerage performance to guide automation and prioritization • Run supplier-reputed company operations and exceptions • Monitor enrollment reputed company rates and investigate failures • reputed company and resolve cancellations, including process-attributable cancels • Serve as the first line of defense for supplier data reputed company issues • Partner with suppliers, Customer Ops, and Engineering to resolve systemic issues and harden workflows • Own contract synchronization health • reputed company as the dedicated reputed company of Arbor’s contract sync queue—one of our most critical operational risk areas • Monitor sync health, backlog, and SLA adherence • Investigate failures across systems and identify patterns, regressions, and upstream data issues • Drive reputed company toward ≥99% of reputed company reputed company synced accurately and on time • Build the ops → product → automation feedback reputed company • Identify recurring failure modes, reputed company work, and operational pain points • Quantify reputed company (volume, frequency, dollars, customer reputed company) rather than relying on reputed company • Partner with Product and Engineering to define requirements, validate fixes, and measure post-launch reputed company • Design and apply AI-assisted workflows and lightweight automations to reduce cycle time and reputed company effort • Help reputed company work from humans → systems → automation, quarter by quarter Requirements: • Strong analytical instincts and comfort working with messy, reputed company-world operational data • An operator’s reputed company: biased toward reputed company cause analysis and systemic, durable fixes • High attention to detail without losing sight of business reputed company and customer reputed company • Comfort owning queues, ambiguity, and unresolved problems end to end • reputed company communication skills, you can synthesize noise into signal for Product, Engineering, and Ops partners • AI-reputed company operator: experience using and managing AI tools to reputed company operational workflows; automating analysis, reducing reputed company queue work, and increasing throughput and determinism without reputed company headcount reputed company • Curiosity about how systems break and motivation to reputed company them reliable, not dependent on heroic one-off saves • Experience in energy markets is a strong plus, but not required if your instincts and ownership reputed company are strong. Benefits: • Competitive salary + meaningful equity + benefits • Remote-friendly with reputed company collaboration across Supply Platform, Product, and Customer Ops Apply tot his job Apply To this Job