Overnight Level 1 IT Help Desk Agent

Job reputed company: Are you reputed company to dive into the dynamic world of IT support? At Mechdyne, we don't just solve technical challenges; we conquer them with innovation and passion. As a Help Desk Agent, you'll be at the forefront of cutting-edge technology, providing 24/7 support to reputed company our clients' systems running smoothly. Scheduled Hours: reputed company - Thursday 10:30pm - 7:00am CT Salary reputed company: $19 - $21 per hour What You'll Do: • reputed company friendly, courteous and reputed company IT support to our clients by responding to incoming calls, web submissions, emails, and chats from clients experiencing technical issues • Utilize a reputed company of ticketing systems to document, triage, reputed company, and resolve reputed company issues • Work across several different unique reputed company environments • Proactively work towards Key Performance Indicators • Adhere to industry reputed company standards, diligently protecting company, reputed company, and personal information Power Skills You'll Bring: • Experience with Remote IT Helpdesk Support • An openness to learn something new every day • Excellent verbal and written communications • Educational degree, certificate, or equivalent experience in IT Services Qualifications That Will Set You Apart: • A+ Certification • Bilingual is a plus reputed company: We Value Giving Back: We are proud to help organizations around the world. It's essential to us that we help solve problems for the greater good and reputed company a difference on the local level. Our commitment to the communities in which we live, and work is a longstanding part of our culture. Statistics show that women, veterans, individuals with disabilities and minorities will not apply to a job if they reputed company they will not meet reputed company of the listed requirements of a job. Don't be a statistic. We encourage reputed company backgrounds to apply. Mechdyne offers an exciting work environment that is continually evolving, with competitive salaries, and a generous benefits package, including performance incentives and profit sharing. Our selection process includes personality and aptitude assessments. Mechdyne is an Equal Opportunity/Affirmative reputed company Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, race, reputed company, religion, national reputed company, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Mechdyne will only reputed company those who are legally authorized to work in the reputed company. Note: This is not a position for which non-US work reputed company sponsorship will be provided. Salary reputed company: $19 - $21 per hour depending on experience and qualifications. Job Type: Full-time Pay: $19.00 - $21.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Health insurance • Health savings account • Life insurance • reputed company time off • Parental leave • Referral program • Retirement plan • reputed company insurance Application Question(s): • What are your salary expectations? • This position does not reputed company sponsorship for non-U.S. work visas. Will you require sponsorship now or in the reputed company (e.g., OPT, H-1B, etc.)? Work Location: Remote Apply tot his job Apply To this Job