**Part-time Chat Specialist – Automotive Industry Customer Support Representative**
At arenaflex, we're on a mission to revolutionize the automotive industry by providing innovative solutions that connect car buyers with dealerships. As a part-time Chat Specialist, you'll be at the forefront of this movement, engaging with customers and turning conversations into leads that drive revenue for our clients. If you're a people person with a passion for technology and customer service, we want to hear from you!
**About arenaflex**
arenaflex is a dynamic and forward-thinking company that's changing the way the automotive industry interacts with customers. Our team is comprised of talented individuals who share a common goal: to provide exceptional customer experiences that drive business results. We're a relaxed, yet professional and fun environment that values creativity, innovation, and collaboration.
**Responsibilities**
As a Part-time Chat Specialist, you'll be responsible for:
* Handling a wide variety of customer inquiries via online chat, providing accurate information about our products and services
* Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
* Summarizing interactions based on customer needs for client review
* Developing and maintaining a knowledge base of the evolving products and services
* Providing exceptional customer service and support to our clients' customers
**Key Qualifications**
To succeed in this role, you'll need:
* Previous experience in retail customer service or the automotive industry (preferred but not necessary)
* Basic internet and window-based computer skills
* Strong ability to multitask (gaming experience is a plus!)
* Positive and professional demeanor
* Excellent written and verbal communication skills
* Ability to adapt to change and thrive in a fast-paced work environment
**Requirements**
* Must reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin
* Own your own computer or laptop with a webcam and microphone
* Ability to attend four weeks of paid, remote training via Zoom (Tuesday through Saturday, 11:00 AM - 7:30 PM EDT)
* Ability to work five days a week, including a Saturday or Sunday
**Benefits**
As a valued member of our team, you'll enjoy:
* Competitive hourly rate of $13.00 per hour
* 25-39 hours of work per week
* 401(k) plan with matching contributions
* On-the-job training and professional development opportunities
* Referral program and recognition for outstanding performance
* A non-smoking work environment that promotes a healthy lifestyle
**Work Environment**
As a remote worker, you'll have the flexibility to work from the comfort of your own home. Our team is dedicated to creating a collaborative and supportive environment that fosters creativity, innovation, and growth. We're committed to providing the tools and resources you need to succeed in your role and achieve your career goals.
**Application Process**
If you're passionate about customer service, technology, and the automotive industry, we want to hear from you! Please answer the following questions:
* Do you own your own computer or laptop with a webcam and microphone?
* Are you able to attend four weeks of paid, remote training via Zoom (Tuesday through Saturday, 11:00 AM - 7:30 PM EDT)?
* Are you able to work five days a week, including a Saturday or Sunday?
* Do you reside in one of the following states: Alabama, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin?
**Apply Now**
If you're ready to join our team and make a difference in the automotive industry, apply now! [Apply Job!](https://remotejobs.trendingnewsgo.com/register-candidate/)
We can't wait to hear from you!
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