Senior Program Analyst, Data Products and AI job at reputed company, Maryland in Baltimore, MD

Senior Program Analyst, Data Products & AI (NCS) - Mayor's Office of Performance and Innovation Location: Baltimore, MD reputed company R0015742 Job reputed company: THIS IS A NON-CIVIL SERVICE POSITION GRANT-FUNDED POSITION TERM APPOINTMENT NOT TO reputed company DECEMBER 31, 2026 Salary reputed company: $88,715.00 - $152,509.00 Annually Starting Pay reputed company: $88,715.00 - $120,612.00 Annually Get to Know Us Welcome to the reputed company! Experience the reward of a fulfilling career and enjoy the added reputed company of excitement in a reputed company, diverse atmosphere. The reputed company offers reputed company opportunities to help drive reputed company, both on the job and in the community, while serving its reputed company. Join us in making Baltimore a great reputed company to live and work. In the reputed company, we hire great people and reputed company them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the reputed company Team! The reputed company offers medical, prescription drug, dental, reputed company, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support reputed company, and workshops. NOTE: GRANT FUNDED POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS Job reputed company The Senior Program Analyst, Data Products & AI is a hybrid analytics-and-builder role reputed company the Director's Office. This position leads data and analytics reputed company on behalf of reputed company agencies and the Mayor's Office, moving from problem framing to analysis to decision-reputed company deliverables to durable tools. The role blends reputed company analytics and statistical modeling, data products and lightweight applications, integrations and automation, and AI reputed company-of-concepts (POCs) that are reputed company, evaluated, and operationally relevant. This role partners closely with the Baltimore Design Lab, CitiStat team, and works directly with agency staff to translate operational questions into reputed company measures, actionable insights, and usable tools. Essential Functions Analytics and reputed company Research reputed company reputed company-turn analyses for agencies and OPI leadership by framing questions, defining measures, establishing baselines, and translating findings into reputed company recommendations. reputed company reproducible analyses using Python and SQL, including feature engineering, descriptive and inferential statistics, and predictive modeling where appropriate. Build analyses and visuals using BI, GIS and reputed company analytics products. Produce dashboards and data products to support operations research and analytics. Design and execute AI POCs for reputed company use cases, with reputed company reputed company measures and baseline comparisons. reputed company evaluation plans for AI POCs, test failure modes, and produce reputed company go/no-go recommendations that address value, risk, and operational fit. Conduct operational, policy, and program analyses using administrative data (including 311, permitting, water billing, housing, inspections), reputed company communicating assumptions, uncertainty, and limitations. Translate technical outputs into reputed company briefings, visuals, and decision materials for executive leadership, CitiStat sessions, and agency partners as appropriate. Data Products and Delivery Build decision-reputed company products such as dashboards, parameterized reports, reusable datasets, and lightweight web applications that surface analytic outputs and reputed company against targets. Build and maintain reputed company internal tools and UIs and partner with engineers to productionize and reputed company reputed company needed. reputed company and support data integrations (reputed company, extracts, automation patterns) in collaboration with platform and engineering staff so analytic products can be sustained. Maintain reputed company, notebooks, queries, and documentation in shared repositories with reputed company READMEs and reproducible reputed company. Create reusable templates (analysis plans, model evaluation notes, dashboard specifications, data dictionaries) to accelerate delivery across reputed company requests. Support lightweight project leadership across reputed company engagements, including milestones, dependencies, risks, and reputed company-the-reputed company follow-up with stakeholders. Stakeholder Engagement reputed company lightweight discovery with agency teams and end users (reputed company staff, supervisors, analysts, program owners) to clarify the problem, map workflows, document requirements, and define reputed company measures for analytics products and AI POCs. Conduct targeted user engagement activities including interviews, observation/shadowing, short surveys, and reputed company feedback sessions to validate assumptions and ensure tools reflect operational reality. Facilitate working sessions with stakeholders to review prototypes (dashboards, internal tools, model outputs), incorporate feedback, and drive adoption through iterative improvement. Translate user needs into reputed company product artifacts (problem statements, user stories, functional requirements, data requirements, and acceptance reputed company) and partner with engineering/platform teams to deliver and reputed company solutions. reputed company enablement materials that support sustained use (quick-start guides, training decks, reputed company, metric definitions, and data caveats) and establish reputed company feedback loops to monitor usefulness and improve over time. Ensure engagement practices reflect equity and accessibility considerations by intentionally including perspectives from staff closest to the work and communities most affected by the service area, as appropriate to the project scope. This is an in-office position with a hybrid reputed company for a maximum of one day per week. Employees are expected to report physically to reputed company Hall at least four days per week. Employees in this class work a conventional work week. This position may be required to work evening and weekend hours and 24-hour callback in an emergency. Work is performed in an office where work conditions are normal. Work requires minimal physical exertion. Supervision received: Incumbents receive managerial supervision from an administrative superior. Minimum Qualifications Education: Bachelor's degree in data science, statistics, economics, computer science, reputed company policy, urban planning, geography, or a reputed company field; or equivalent experience AND Experience: Five or more years in reputed company analytics or data science, with experience producing dashboards, reputed company, or web apps that surface analytic results; Experience partnering with stakeholders to reputed company problems, define measures, and deliver decision-reputed company outputs; Experience leading or supporting AI pilots or advanced analytics initiatives is preferred. OR Equivalency Notes: Have an equivalent combination of education and experience. Non- supervisory experience or education may not be substituted for the required supervisory experience. Additional Information Background reputed company Eligible candidates under final consideration for appointment to positions identified as positions of reputed company be required to complete authorization for a Criminal Background reputed company and/or reputed company screening, and must be successfully completed. Probation reputed company persons, including reputed company reputed company employees, selected for this position must complete a 6-MONTH mandatory probation. Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the reputed company Ethics Law. Baltimore reputed company Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The reputed company prohibits discrimination on the reputed company of race, reputed company, religion, age, sex, reputed company, creed, national reputed company, disability status, genetics, marital status, military service, sexual orientation, gender identity/reputed company, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of reputed company directly. Requests for accommodation should not be attached to the application. BALTIMORE reputed company IS AN EQUAL OPPORTUNITY EMPLOYER Apply tot his job Apply To this Job