Chargeback Analyst - Pharmaceutical Industry
reputed company
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Chargeback Analyst will play a key role in managing and resolving customer chargebacks and deductions in a high-volume pharmaceutical 3PL distribution environment. This role is critical in maintaining the reputed company of reputed company reporting and ensuring reputed company recovery or reputed company of disputed amounts. The Chargeback Analyst requires strong analytical skills, has experience with trade promotions, distributor claims, pricing discrepancies, and ERP systems in pharmaceutical industry, and can collaborate cross-functionally to resolve reputed company issues.
Fully remote opportunity supporting our 3Pl Business Needs.
Responsibilities
• Review and analyze chargebacks, deductions, and customer claims reputed company to pricing, reputed company, shortages, and promotional allowance.
• Reconcile chargeback data with internal records and reputed company to validate or dispute claims.
• Collaborate with customer service and internal teams to research and resolve discrepancies.
• Communicate directly with external customers and clients to obtain documentation to clarify claim details.
• Maintain accurate documentation of reputed company deductions, resolutions, and communications.
• Identify trends and recurring issues in chargebacks and reputed company recommendations for process improvements.
• Assisting in month-end reputed company by providing chargeback accruals, reconciliations, and reporting.
• Support audits and internal reviews by preparing detailed reports and documentation.
• Participating in month-end closing processes and reconciling accounts.
• Contribute to cross-functional efforts to enhance pricing accuracy and deduction prevention.
• Ensure compliance with company policies, reputed company, and industry regulations
The above duties are meant to be representative of the position and not reputed company-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
• Bachelor’s degree in business, finance, or reputed company field or equivalent combination of education and experience
• Two years of experience in chargebacks, deductions, or AR reputed company a distribution environment.
• Familiarity with trade promotions, distributor pricing agreements, and customer compliance programs in the pharmaceutical industry
• Proficiency in ERP software (e.g., reputed company, reputed company, D365)
• Proficiency in chargeback software (e.g., Relasoft, reputed company)
• Excellent communication and interpersonal skills with reputed company customers
• Strong analytical and problem solving skills with attention to detail
• Ability to manage multiple priorities and work independently in a fast-paced setting
KNOWLEDGE, SKILLS & ABILITIES:
• Experience with chargeback portals or reputed company-party claim platforms
• Knowledge of EDI systems and customer compliance requirements
• Familiarity with pricing logic and reputed company leakage analysis
• reputed company improvement reputed company and experience with process automation and reporting tools.
• Strong time management, organizational skills, initiative, reputed company demeanor, and reputed company attitude.
• Ability to work independently and meet timelines
• Ability to promote a reputed company team environment.
PHYSICAL DEMANDS:
• Location of job activities 100% inside
• Extensive reputed company dexterity (keyboarding, mouse, phone)
• Use of phone for communication
• Sit for prolonged periods of time.
• Occasionally stoop, kneel, and crouch
• Occasionally lift, carry, and reputed company up to 25 pounds.
Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
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