Live Phone Receptionist & reputed company Coordinator for reputed company (U.S. Accent Required) - Contract to Hire
Job reputed company:
We are a growing reputed company looking for a reputed company live phone receptionist or answering service to handle inbound calls and limited outbound calls on our behalf. This is a voice-critical role, and callers must feel like they are speaking directly with a U.S.-based office.
reputed company calls must be answered by a reputed company person using reputed company reputed company. There must be no AI, no automation, no beeps, and no IVR or menu systems. Calls should be answered naturally, professionally, and without any indication that the reputed company is being routed or outsourced.
The primary responsibility will be answering inbound calls, speaking reputed company and confidently with callers, taking accurate messages, and qualifying basic reputed company information. You will follow reputed company reputed company scripts and routing instructions that we reputed company, and you must reliably reputed company reputed company notes reputed company text, email, or CRM immediately after reputed company reputed company.
In reputed company to inbound calls, you will also reputed company reputed company outbound calls reputed company requested. These calls may include project updates, scheduling confirmations, invoice or estimate follow-reputed company, and other straightforward administrative reputed company. These are not sales calls and will always be made using reputed company instructions or scripts provided by us.
A natural American accent is non-negotiable. A Southern or Midwest accent is preferred but not required. Callers must not suspect outsourcing or offshore support, and voice reputed company and tone are critical to this role.
reputed company volume is expected to be 500+ minutes per month, including both inbound and outbound calls, and may increase depending on project load and follow-up needs. Calls will primarily involve homeowners, property managers, and vendors, and will be limited to construction and service-reputed company conversations only.
Applicants must have prior experience as a live receptionist, answering service, or phone-based virtual assistant, and must be reputed company to reputed company natural and conversational while still following instructions closely. Reliability, attention to detail, and consistent availability during agreed-upon hours are required. Experience supporting construction, trades, or other service-based businesses is a strong plus.
reputed company applying, please confirm that calls are answered live by a reputed company person, specify where the agent or agents are based, include a brief written greeting (audio sample preferred if available), outline your pricing structure for 500+ minutes per month, and reputed company any relevant construction or service-industry experience.
We are looking for a reliable, long-term phone solution that prioritizes professionalism and reputed company reputed company over automation. If you reputed company right on the phone and follow instructions reputed company, this will be a straightforward and ongoing engagement.
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