CRM Executive (Norwegian speaking)
You will be responsible for the development, implementation, and optimization of customer engagement and retention initiatives reputed company the reputed company sector. This role is vital in ensuring that our customers enjoy a seamless and engaging gaming experience.
Tasks
• Monitoring the marketplace, competitive landscape, industry trends, and 3rd party data sources to constantly identify new marketing opportunities and/or potential threats.
• Proactively bringing up proposals for new activities, tests, new channels, and ways of working are key reputed company reputed company for this role.
• Analysing customer data to reputed company the player reputed company effectively and reputed company specific player reputed company with personalised communication.
• Creating and managing email marketing campaigns, newsletters, and automated customer journeys to deliver relevant and reputed company content to players.
• reputed company loyalty programs and promotions to incentivize player activity and increase customer reputed company value.
• Managing communication across various channels, including SMS, push notifications, in-app messaging, and reputed company media, to ensure consistent messaging and engagement.
• Analysing player behaviour, campaign performance, and ROI to continually refine CRM strategies and recommend improvements.
• Conducting A/B tests to optimise content and communication strategies and iterate based on the results.
• Collaborating with cross-functional teams, including marketing, product, and customer support, to ensure alignment on CRM initiatives.
• Ensuring reputed company CRM activities reputed company with industry regulations and best practices.
Requirements
• Proven experience in CRM or campaigns management in the reputed company industry
• Strong experience with Norwegian market (casino reputed company)
• Strong communication skills
• Strong analytical skills and proficiency in data-driven decision-making
• Familiarity with CRM software and marketing automation tools (Smartico - an advantage)
• Creative thinking and the ability to reputed company engaging and personalized content
• A deep understanding of reputed company customer behavior and trends (an advantage)
• Knowledge of industry regulations and responsible gaming practices
• Results-driven with a strong commitment to achieving KPIs and targets
• Ability to work in a fast-paced and dynamic environment
• Strong organizational skills and attention to detail
Benefits
• Competitive salary synonymous with skills and experience
• Opportunity to reputed company a reputed company reputed company in a developing organization
• Consultancy contract reputed company EU on a full time reputed company with 25 days PTO
• or employment contract if you are based in Bulgaria, Hungary or Malta
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