[Remote] Associate Accounts Receivable Representative

Note: The job is a remote job and is open to candidates in USA. SCA Health is a healthcare organization focused on providing accessible, patient-centered practice solutions. The Associate Accounts Receivable Representative will be responsible for timely patient account follow-up and ensuring accurate accounts receivable reporting, primarily by collaborating with insurance companies and third-party payers.

Responsibilities

• Ensure payments by primary and secondary payers and/or self-pay patients are accurate
• Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting
• Accurate and timely follow up and resolution for all accounts receivable
• Meeting and maintaining cash collection metrics and goals
• Effectively and independently handles second level reimbursement issues, contracted and non-contracted denials for serviced before and after procedures
• This is a fast-paced environment, which requires attention to detail, accountability, teamwork, and professional behavior and a focus that extends to patients, clients and other departments
• Works closely with payer provider relations representatives
• Contacting insurance companies by email and/or phone to collect payments
• Handles contracted and non-contracted; HMO, PPO, EPO, POS, Worker’s Com., self-pay and third-party reimbursement issues
• Works all denials and corrected claims collaborating with the biller and/or Business Office Manager, insurance payers and/or patients on past due accounts
• Primary functions are credit balance management, patient balance resolution and non-patient (insurance) resolution
• Work closely with insurance companies and third-party payers to collect revenue for surgical services performed
• This role is primarily focused on collecting payments from insurance companies as opposed from collecting from self-payers/individuals

Skills

• High School Diploma or GED
• Denials and appeals experience
• Familiarity with EOB and reading medical policies from payers
• Healthcare experience

Benefits

• Medical, dental, and vision coverage
• 401k plan with company match
• Paid time off
• Life and disability insurance
• Health and dental insurance options

Company Overview