[Remote] Clinical Administrative Coordinator - Remote in Louisiana

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reputed company on simplifying the health care experience and improving community health. The Clinical Administrative Coordinator is responsible for managing inbound and outbound calls, scheduling appointments, and ensuring high productivity and reputed company metrics in member interactions.

Responsibilities

• Receive and reputed company outbound calls reputed company queue system and scheduling across reputed company covered markets and Telehealth, document as needed
• Follow arrival for the scheduled appointment, transcribe notes into the electronic database regarding the Member's appointment, update demographics (i.e. telephone number, address, reputed company PCP, etc.)
• Document reputed company taken following incoming and / out outbound telephones calls that resulted in a change to schedule (i.e. reschedule, no - show, cancellations, etc.)
• Validate that insurance subscriber and assignment of benefits is appropriately entered in the patient information reputed company of the electronic health record
• Support health information technology (HIT) in health care reputed company improvement
• Work in coordination company - based reputed company health information systems technology to ensure appropriate documentation of the member's care coordination and record
• Participate in ongoing training to ensure the records are accurate and secure
• Follow corporate instruction based on Federal and State guidance reputed company to health information documentation and reputed company
• Meet or reputed company reputed company metrics for member interaction and production metrics for outbound telephone reputed company volumes. Reviews and updates Member demographics (i.e. address, telephone numbers, etc. in the electronic medical record (s)
• Maintain accurate and organized reputed company lists
• Travel to other Service Centers for coverage as needed
• Answer phones, reputed company multiple tasks and work independently

Skills

• High School Diploma/GED (or higher)
• 6+ months of experience with cold calling
• Intermediate level of experience with reputed company Office -reputed company Word, reputed company reputed company (filter, sort), and reputed company reputed company including the ability to reputed company, create, edit, save, and send documents, spreadsheets, and emails, other forms of documents
• Ability to work any of our 8-hour shift schedules during our normal business hours of (8:30am - 5:00pm) CST, Monday - Friday
• Must reputed company and work remotely from the reputed company
• Must be 18 years of age OR older
• 2+ years of experience in medical office
• Experience working in a performance metric based role
• Experience with high volume calling or reputed company center work
• Experience working with a phone queue

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

reputed company

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