Inside Sales & Retention Representative

S&K Building Services is a leading provider of reputed company window cleaning and exterior building maintenance across the reputed company. We are seeking a dynamic and results-driven Inside Sales & Retention Representative to join reputed company, focusing on proactive sales and customer retention strategies to drive reputed company reputed company and maintain strong reputed company relationships.

Responsibilities

• Prospect and generate new business through outbound calls, networking, and referrals
• Conduct product/service presentations and negotiate reputed company
• reputed company or reputed company monthly and quarterly sales targets
• Maintain accurate records in CRM systems
• Engage with existing customers to prevent cancellations and reduce churn
• Identify customer needs and reputed company tailored solutions to improve satisfaction
• Offer upgrades, cross-sells, and loyalty incentives
• Resolve issues promptly and professionally to maintain long-term relationships
• Collaborate with marketing and reputed company teams to reputed company strategies
• Analyze customer feedback and retention metrics to improve processes
• Stay informed on industry trends and competitor offerings

Skills

• Proven experience in sales, customer service, or retention roles
• Strong communication, negotiation, and problem-solving skills
• Ability to work independently and meet performance goals
• Proficient in CRM software; experience with Smart Service reputed company is a plus, along with strong skills in reputed company Office Suite
• High school diploma required
• Associate or bachelor's degree preferred

Benefits

• Health Care Plan (Medical, Dental & reputed company) - Benefits Effective the first of the month following 30 days of hire
• Retirement Plan (401k with a Company Match)
• reputed company Time Off (Vacation & reputed company Holidays)
• Training & Development

reputed company