[Remote] Operations Associate

Note: The job is a remote job and is open to candidates in USA. Alguna is a company focused on streamlining operations and enhancing efficiency. They are seeking an Operations Associate to manage day-to-day operational tasks, build scalable processes, and improve workflows across teams.

Responsibilities

• Keep the business running smoothly: Own day-to-day operational work across the company and make sure nothing important falls through the cracks
• Build processes that scale: Turn recurring tasks into playbooks, checklists, and systems so we can grow without breaking
• Fix bottlenecks fast: Spot where things slow down (handoffs, approvals, tooling, data) and make them better
• Be the connective tissue: Coordinate across teams (product, engineering, sales, customer success, finance) to keep projects moving
• Own 'operational hygiene': Maintain documentation, track key workflows, and improve visibility so everyone stays aligned
• Use tools creatively: Improve how we work with automation, lightweight tooling, and better workflows (spreadsheets, CRMs, ticketing, internal tools)
• Do the odd jobs (with pride): Early-stage means sometimes it’s glamorous, sometimes it’s not. You’ll handle both—and make it cleaner next time

Skills

• 1+ years of experience in operations
• Ability to handle chaos and turn messy problems into clean, repeatable processes
• Strong focus on efficiency and automation
• Detail-oriented and dependable
• Ability to communicate clearly and keep teams aligned
• Comfortable with ambiguity and excited to build processes
• Systems-minded with a focus on workflows and edge cases
• Ability to use AI tools for drafting documents, summarizing threads, analyzing data, and improving efficiency

Company Overview