Producer - Content Production Studio - OnBrand

American Express is a company with a rich history of innovation and a commitment to supporting its customers and employees. They are seeking a Producer to join the OnBrand Content Production Studio team, responsible for managing the end-to-end production process for advertising and branded content campaigns. The role focuses on post-production and collaboration with creative teams to deliver high-quality content across various channels.

Responsibilities

• Overseeing the creation and production of original and highly engaging photo and video content
• Tracking project timelines, deliverables, and approvals to ensure milestones are met and assets are delivered accurately
• Running day-to-day management of the post-production crew including motion designers, editors and freelancers
• Working closely with account managers, project managers, designers, developers and other creatives to bring concepts to life
• Communicating closely with external vendors, freelancers, and production partners to ensure clarity and accountability
• Managing production tools and databases (Airtable, Workfront, or similar) to track resources, assets, budgets and talent/usage rights
• Producing content that is on-brand, on-strategy, leverages current platform trends and is true to a brands style, voice and aesthetics
• Communicate status, roadblocks, and opportunities for efficiencies at all stages while managing the resourcing of the post-production team
• Support and oversee estimation of costs and turnaround times for creative concepts
• Able to quickly prioritize and address creative and marketer notes, to meet tight deadlines
• Passionate about film, video and social media, trends, technology and best practices
• A 'maker' mentality, be curious and not afraid to try new methods

Skills

• 1-3+ years of experience in content production, advertising, or media (agency or in-house preferred)
• Strong understanding of creative production workflows (photo, video, digital, and social)
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously
• Proficient in production tools (Airtable, Adobe Creative Suite, Frame.io, etc.)
• Familiarity with vendor management, licensing, and post-production processes
• Excellent communication and collaboration skills; thrives in fast-paced, deadline-driven environments
• Comfortable navigating multiple projects within tight timelines, supporting high-visibility initiatives, and always seeking to identify opportunities for improvement
• Proactive, collaborative mind-set and solutions-oriented in undefined territory
• Relationship management. Ability to manage time and organize creative workloads with colleagues, partners and agencies. Must cut through clutter and drive results to reinforce integrity of the internal agency and American Express brand
• Connect the dots between creative vision and enterprise goals, while offering recommendations on production approaches that are within budget, adhere to all usage rights / compliance standards and can be executed within a specific timeline
• Continuously seeks and learns from feedback to improve
• Background serving a global financial service or travel/lifestyle brand is a plus

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Company Overview