Operations Depository Trust Company (DTC) Settlement Analyst

KeyBank is a financial services company seeking an Operations Depository Trust Company (DTC) Settlement Analyst. The role involves the accurate and timely settlement of various trades and providing support to management and team members in a fast-paced investment environment.

Responsibilities

• Deliver out sales of securities through the Depository Trust Company according to industry and department deadlines
• Settle purchases of securities through the Depository Trust Company according to industry and department deadlines
• Resolve settlement problems and issues through analysis and collaboration with both internal and external parties
• Balance trade settlement activity through DTC according to department deadlines
• Perform the net settlement process with DTC according to department and industry deadlines
• Responsible for developing and maintaining relationships with multiple stakeholders, including external clients, line of business partners, investment managers, and operations personnel
• Research and resolve issues as they arise
• Take a leadership role in operational projects and client requests
• Update and maintain policies and procedures
• Perform quality control review on team members’ work
• Provide training for new employees and daily guidance to other analysts as assigned by Section Manager
• Research and resolve trade exceptions and failed trades through coordination and follow-up with investment managers and/or brokers and other Investment Ops areas on a timely basis
• Ability to identify issues and effectively research and resolve problems, including definition of root cause
• Act as a back-up to other team members
• Support team with approvals, reversals, and end of day activities
• Ability to handle multiple tasks at the same time, and meet tight trading deadlines
• Perform other duties as assigned; duties, responsibilities, and/or activities may change, or new ones may be assigned at any time with or without notice
• Comply with all KeyBank policies and procedures, including always acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key
• Participate in Business Reviews and Continuous Improvement initiatives
• Provide problem solving ability as well as support to others with problem solving
• Provide proactive client service
• Work in a team environment and implement continuous improvement initiatives to increase quality, speed and productivity within the department

Skills

• Bachelor's degree in Accounting, Finance or business-related area or equivalent work experience
• 0+ years minimum experience in the financial services industry (could include internships, involvement in school programs, etc.)
• Experience working with Microsoft Office Products (Excel, Word) required
• Basic - Intermediate Excel skills required (VLOOKUP's, Subtotals, etc.)
• Ensures accurate and timely settlement of equity, fixed income, repo, options, swaps, and futures transactions
• Identifies, researches, and resolves trade exceptions, failed trades, and reconciliation breaks quickly and accurately
• Applies strong analytical skills and attention to detail to evaluate issues, determine root causes, and recommend solutions
• Builds effective relationships with investment managers, brokers, internal partners, and external clients to support smooth operations
• Updates, maintains, and follows operational policies and procedures while supporting automation and continuous improvement
• Performs reviews on team members' work to ensure accuracy, consistency, and adherence to standards
• Trains new employees and provides daily guidance to analysts to support team development and operational excellence
• Manages multiple priorities simultaneously and meets tight trade and settlement deadlines in a fast‑paced environment
• Provides proactive, high‑quality service to internal and external clients, ensuring timely support and issue resolution
• Uses Microsoft Excel (VLOOKUP's, Subtotals) and operational systems (e.g., Global Plus) to process, reconcile, and analyze trade data effectively
• Investment Operations experience, preferred

Benefits

• Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

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