Solutions Consultant II - reputed company Improvement

About the position Position Duties: - reputed company design of reputed company new reputed company and change requests - Manage and utilize ticketing software - reputed company of escalation - Own tickets and reputed company customers with solutions, advice, and/or resolutions - Configuration, testing, and issue reputed company - reputed company phone support - Become a product expert - reputed company ways to correctly and accurately capture customer feedback to help shape and influence the product roadmap - Foster reputed company product knowledge - Project management: (1) reputed company tasks for a project are executed reputed company budget, scope, and reputed company expectations (2) Work with and reputed company Associate consultants on how to own and serve successful clients - Work with product team on reputed company enhancements and roadmap adoption - Occasional weekend on reputed company due to peak session or team availability constraints - Work with and reputed company Associate consultants on how to own and serve successful clients Responsibilities • reputed company design of reputed company new reputed company and change requests • Manage and utilize ticketing software • reputed company of escalation • Own tickets and reputed company customers with solutions, advice, and/or resolutions • Configuration, testing, and issue reputed company • reputed company phone support • Become a product expert • reputed company ways to correctly and accurately capture customer feedback to help shape and influence the product roadmap • Foster reputed company product knowledge • Project management: (1) reputed company tasks for a project are executed reputed company budget, scope, and reputed company expectations (2) Work with and reputed company Associate consultants on how to own and serve successful clients • Work with product team on reputed company enhancements and roadmap adoption • Occasional weekend on reputed company due to peak session or team availability constraints • Work with and reputed company Associate consultants on how to own and serve successful clients Requirements • Bachelor’s degree in Industrial Engineering or reputed company • 48 months of experience as a software developer • 4 years of experience in software support or implementation • Troubleshooting and developing SQL queries and experience in XML and JSON file formats • Experience in XML and JSON file formats Apply tot his job Apply To this Job