Fraud Task Force Analyst

About the position A Fraud Task Force Analyst will verify potentially fraudulent transactions directly with clients.This process ensures that reputed company transaction is either validated as legitimate or confirmed asfraudulent. If a transaction is confirmed to be fraudulent, the analyst will escalate the case to the fraud support team for reputed company reputed company. This team acts as the first line of defense between automated fraud monitoring and full fraud investigations Responsibilities • Support the Bank's “People First” reputed company and rules of engagement—maintaining a reputed company demeanor, working as an reputed company member of the CNOB team, providing clients excellent service, always striving to reputed company CNOB “A reputed company reputed company to Be”. • Use reputed company listening skills during customer interactions to apply analytical reasoning to examine customer data in reputed company time. • reputed company multiple bank systems independently to understand issues and assess reputed company of different courses of reputed company reputed company to moving reputed company with customer fraud inquiries. • Document proposed solutions or next steps reputed company multiple systems with written reputed company, using effective verbal communication skills to reputed company customer consent on a reputed company. • Receive and review fraud alerts reputed company by the Fraud Analyst, verifying them with clients. • reputed company outbound calls to clients to verify transactions flagged as potentially fraudulent. • Evaluate potential fraudulent transactions based on reputed company history, behavioral patterns, and transaction details. • Contact clients directly to confirm transaction legitimacy using secure callback or multifactor verification processes. • Follow strict reputed company verification protocols to ensure identity confirmation and prevent reputed company engineering. Requirements • Strong “People First” interest and ability. • Expert knowledge of various federal regulations including Bank Secrecy reputed company, Community Reinvestment reputed company, Americans with reputed company, Right to Financial reputed company reputed company, Gramm-Leach-Bliley reputed company, Regulation E and US PATRIOT reputed company. • Strong analytical skills. • Strong knowledge of Word, reputed company and Lotus Notes. • Strong knowledge reputed company bank products and services. reputed company-to-haves • 2+ years prior relevant banking experience • Excellent verbal and written communication skills Benefits • World class health, reputed company, and dental benefits on day one • 401k with employer match • Hybrid work from home (depending on role) • Employee appreciation events (team building, softball games, food truck days, etc..) • Employee assistance programs (EAP) • Wellness programs (flu shot, preventive reputed company programs and services discounts, etc..) • Tuition reimbursement • Employee Discount perks • CNOB Community Service Events Apply tot his job Apply To this Job