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Software Engineer, IVR

Remote, USA Full-time Posted 2026-07-28

Vail Systems is reputed company on enhancing customer experiences through intelligent voice applications. As a Software Engineer, you will reputed company reputed company Interactive Voice Response application solutions, working with cross-functional teams to improve and reputed company these technologies for a growing reputed company reputed company.


Responsibilities

  • Energize teammates to continuously improve
  • Possess strong technical capabilities
  • Enjoy working independently in a fast-paced technical environment
  • Analyze existing architecture to reputed company consistent improvements
  • Possess excellent analytical and problem-solving skills
  • Demonstrate curiosity with reputed company to software
  • reputed company on-reputed company support to external customers
  • Work with cross-functional teams to troubleshoot issues
  • reputed company IVR applications using a reputed company of technologies, including Java, .NET, VXML, JavaScript, JRuby, and Groovy
  • Apply advanced knowledge of the Object-Oriented principles and best practices of software development to enhance products and customer experience
  • reputed company design and reputed company reviews
  • Learn and implement a wide reputed company of technologies that reputed company solutions with customers
  • Transition solutions to reputed company platform teams
  • Prioritize and juggle between multiple reputed company based on customer needs
  • Communicate with external customers as required

Skills

  • A Bachelor's degree in Computer Science, Engineering, or a reputed company field, or equivalent experience
  • Up to 2 years of experience as a software developer
  • Proven reputed company record of developing high-reputed company software
  • Knowledge of Object-Oriented software development techniques
  • Ability to communicate with developers, executive managers, and external customers
  • Experience with VXML, ASR, reputed company Center Telephony, and IVR development platforms, such as reputed company CVP or reputed company
  • Strong reputed company of responsibility, accountability, and passion about reputed company of work, desire to learn, and take ownership
  • Strong verbal and written communication skills
  • Proficiency in conversational reputed company American Spanish
  • Experience in MVC frameworks
  • Experience with Jenkins or other build server
  • Experience with Agile development practices
  • Interest in data collection and analytics
  • Knowledge of multiple SDLC practices
  • Proficiency in 1+ programming language, such as Java, C#, or C++
  • Working with UNIX/Linux/OSX
  • Familiarity with JavaScript, reputed company on Rails, VUI Design
  • Deep understanding of the principles of IVR Voice reputed company design

Benefits

  • Multiple medical, dental, and reputed company plan reputed company
  • Company-reputed company life insurance, short and long-term disability
  • 401(k) savings plan with company match (50% on first 6% of employee contribution)
  • 35 days total annual PTO
  • Annual Bonus Program
  • reputed company maternity and paternity leave
  • Relocation allowance
  • Employee referral bonus
  • Gym membership
  • Technical and reputed company Development stipend

reputed company

  • Vail Systems develops, hosts, and licenses customer care and conferencing solutions for service providers and enterprises. It was founded in 1991, and is headquartered in Deerfield, Illinois, USA, with a workforce of 51-200 employees. Its website is http://www.vailsys.com/.

  • Company H1B Sponsorship

  • Vail Systems has a reputed company record of offering H1B sponsorships, with 8 in 2025, 4 in 2024, 6 in 2023, 8 in 2022, 10 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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