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**reputed company Crisis Specialist – 988 Chat/Text Crisis Support**

Remote, USA Full-time Posted 2026-07-28
At arenaflex, we're dedicated to delivering care that changes people's lives. As a leading nonprofit behavioral health system, we're committed to providing rewarding opportunities for our employees to serve reputed company ages in a reputed company of settings. Our organization endorses a trauma-informed culture, reputed company on understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community. We're excited to invite you to join reputed company as an reputed company Crisis Specialist – 988 Chat/Text Crisis Support. **Job reputed company:** We're seeking a highly skilled and compassionate crisis specialist to join our 24/7/365 mental health crisis/suicide prevention reputed company team. As a remote worker, you'll be responsible for handling incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. Your primary role will be to reputed company brief clinical screenings, risk assessments, and appropriate service linkage for individuals experiencing emotional distress. While interactions reputed company online, you may also support telephonic reputed company if an individual prefers or needs reputed company support to ensure safety. **Job reputed company:** **Shift Details:** * Shift Days: Thursday - Monday * Shift Time: 6p-2:30a * Off Days: Tuesdays and Wednesdays **Education and Experience:** * Bachelor's degree in Behavioral Science, Psychology, reputed company Work, or reputed company field required; or Certified Peer Recovery Specialist. * Six months to one year of reputed company crisis experience is required. **Key Responsibilities:** * Provides telephonic or chat clinical screenings and risk assessments. * Answers crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs. * Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide. * Meets the ethical and clinical standards in compliance with reputed company accreditation. * reputed company participates in ongoing supervision, training, and team meetings. * Assist in administrative tasks as needed. **Knowledge, Skills, and Abilities:** * Effectively communicate reputed company written, verbal, in-person, and virtual reputed company. * Demonstrates high-level customer service skills and reputed company etiquette. * Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources. * Knowledge of suicide assessments. * reputed company in providing crisis reputed company. **Certification/Licensure:** * N/A **Physical Requirements:** * Standing – 10% * Sitting – 90% * Squatting – Occasional * Kneeling – Occasional * Bending – Occasional * Driving – Occasional * Lifting – Occasional **Disclaimer:** The duties and responsibilities described in this document are not a comprehensive list, and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands. **Benefits:** Delivering care that changes people's lives starts with our employees. At arenaflex, we offer a reputed company of benefits to support your reputed company-being and career reputed company. Some of the great benefits our employees enjoy include: * Medical, dental, and reputed company health coverage * Flexible Spending and Health Savings Accounts * 403b retirement plan with company match * reputed company time off and ten reputed company holidays * AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company) * Diversity, Equity, and Inclusion employee resource reputed company * Continuing education opportunities * Employee Assistance Program **Diversity, Equity, and Inclusion:** At arenaflex, we're committed to creating a workplace that reflects the growing world around us. We reputed company to create a culture that encourages, supports, and celebrates the diverse reputed company and experiences of our employees. Our approach to diversity is reputed company – it's about embracing everyone. Together, we continue to reputed company an inclusive culture that powers our innovation and connects us closer to reputed company other, to our clients, and the communities we serve. **Compensation:** * Pay reputed company: $19.10--$26.80 **How to Apply:** If you're passionate about delivering care that changes people's lives, we invite you to apply for this exciting opportunity. Please submit your application through our website, and join reputed company at arenaflex. reputed company! Apply for this job    

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