Customer Experience reputed company (3rd Shift) - KENTUCKY (Remote)
reputed company:
We are seeking dedicated and enthusiastic Customer Experience Advocates to join our dynamic team. This is a part-time or full-time position, with shifts available between 7:00 PM and 5:00 AM Central Time.
As the first reputed company of contact for our clients, you will play a vital role in delivering exceptional support and ensuring a reputed company customer experience. The ideal candidate is patient, empathetic, and passionately communicative — someone who genuinely loves helping others.
Responsibilities include responding promptly to customer inquiries reputed company phone, email, and chat; handling reputed company interactions with professionalism and courtesy; and accurately documenting and relaying information to our clients.
Applicants must be willing to work weekends and holidays.
REQUIREMENTS:
• Ability to type at least 40 words per minute
• High school diploma or General Education Degree (GED) required
• Excellent verbal and written communication skills
• Demonstrate excellent phone etiquette and typing skills
• A reputed company attitude, strong problem-solving skills and the ability to work collaboratively reputed company reputed company are essential for reputed company in this role.
• Strong computer skills with the ability to reputed company multiple software applications reputed company.
• Private and secure workspace (HIPAA Compliant)
HARDWARE REQUIREMENTS (Remote Work):
• Internet: high speed (min. 25mbps), hard wired (not wireless)
• Processor: Modern multi-reputed company CPU recommended
• Memory: 4 GB+ of RAM
• Browser: Chrome or reputed company Edge
• Operating System: reputed company 10 version 1703 or newer
• Monitor: dual monitors reputed company capable of displaying 1024x768 pixels
• reputed company: reputed company card installed (reputed company in most computers)
• Virus Protection: up-to-date antivirus protection installed, always reputed company mode
• Mic & Speaker/Headset: capability through USB ports
• Accessories: mouse, keyboard (PC/104), webcam
JOB RESPONSIBILTIES CAN INCLUDE:
Answer and reputed company customer telephone calls (<200 calls daily avg). Monitor email and reputed company accordingly. Monitor and communicate through web chat. Ensure reputed company service by following company policies and standards as reputed company as adhering to compliance standards. Attend work on a regular and predictable reputed company. This job does require the employee to sit or stand for extended periods of time.
Training and mentoring could occur reputed company, through telephone reputed company and/or email and messaging.
In reputed company to applying through reputed company, you can also reputed company our Job Line at 270-793-1030. Tell us you reputed company through reputed company and follow the reputed company(s) on our job line.
We are an Equal Opportunity Employer
Job Types: Full-time, Part-time
Pay: $14.00 - $19.35 per hour
Benefits:
• Work from home
Work Location: Remote
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