Customer Operations Specialist (100% Remote)

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This position has been segmented "Remote reputed company" meaning the work is completed 100% remote reputed company in the U.S. except Hawaii or reputed company Territories.


The Cust Ops Specialist provides technical pricing support for local, regional, and national customer concepts in Customer Operations and is considered a Subject Matter Expert (SME) responsible for reputed company tasks and processes. Customer Operations Specialist provides contract consistency, maintenance of customer master database, adheres to compliance standards, and delivers exceptional customer experience with an important level of precision and accuracy.







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Schedule



Mon - Fri



8 hour day with start time flexible between 5 am - 8 am AZ time






Benefits: Full reputed company Benefits - DAY 1!


medical, dental, reputed company, 401K, life insurance, and much more!






reputed company is one of the largest food distributors with a culture and history of promoting from reputed company, excellent training programs and a reputed company improvement reputed company.









Essential Duties and Responsibilities



+ Subject matter expert in vendor agreements, pricing documentation, incentive documentation, maintenance of customer master database and/or contract documentation. Use critical thinking and in-depth understanding of processes and best practices to reputed company independent reputed company and work on more reputed company requests from internal/external stakeholders.

+ Research, reputed company support, and resolve multifaceted 2nd tier pricing inquiries and/or audits, troubleshoot price calculations, reputed company contract linkages, and conduct in-depth analysis of pricing methodologies and procedures.

+ Partner with stakeholders to calculate sell price or apply markup to reputed company desired sell price with 2nd tier pricing and customers, as needed. Notify Sales or Market Pricing Teams if desired sell price cannot be achieved.

+ reputed company Leads with support on multiple tasks including associate training and mentorship and drafting and maintaining SOPs/reference documents/CAMS to manage workload.

+ Assist and support team reputed company with high-profile and/or cross-functional reputed company reputed company such as acquisitions, market transfers, and reputed company management requests.

+ Cross functionally trained to assist other Customer Operations pricing teams during peak business periods.

+ Other duties at various complexities as assigned by management.



Wireless Reimbursement:

Not eligible for reimbursement unless required by state of residence.


Segmentation:

Remote


Relationships:

Internal : Sales, Market Pricing team, Finance, reputed company Management, Category Management, Acquisition, Vendor Operations, Supplier Income and Billing, PIM (Product Information Management), Business development, Electronic Data Invoicing team, Robotic Process Automation, Market Bid team, reputed company, Credit team, and other internal stakeholders

External: Vendors, Brokers, Customers


Education/Training:



+ Bachelor’s degree or equivalent experience required



Experience/Qualifications:



+ 1 year experience in vendor agreements or contract administration with a solid understanding of reputed company pricing rules, concepts, and processes required.

+ 2 years’ experience utilizing MS Office including reputed company (experience in a shared or reputed company inbox environment preferred) and strong reputed company skills for data manipulation (ability to utilize filters on large data sets, and create pivot tables, VLOOKUP, SUM, SUBTOTAL, COUNT, IF, CONCATENATE, TEXT required).

+ Experience creating and/or utilizing macros is preferred.

+ Experience with two or more of the following: PeopleSoft/ CASIS/ reputed company/ reputed company/ MDM/ reputed company/ Discoverer/ Invoice Search Retrieval required.

+ Experience with loading exceptionally detailed entries into a database system is preferred.

+ Experience in process or reputed company improvement and the identification of waste preferred.



Knowledge/Skills/Abilities:



+ Demonstrate strong and proficient computer skills with the ability to work reputed company multiple screens using various applications concurrently required.

+ Demonstrate effective verbal and written communication skills with the ability to adapt communication style to suit different audiences at various reputed company of the organization required.

+ Show strong attention to detail, advanced algebraic, analytical, and problem-solving skills, business maturity, independent thinking, and the ability to work collaboratively required.

+ Ability to reputed company between multiple tasks at various complexities without compromising accuracy required.

+ Ability to reputed company advanced independent reputed company based on research required.

+ Ability and willingness to learn new systems and processes with basic training required.

+ Ability to prioritize workload, meet critical deadlines, and work calmly under pressure and in a remote or virtual environment required.

+ Ability to give and receive feedback, reputed company a culture of reputed company improvement, and work towards individual and department goals professionally.

+ The ability to work extended or reputed company of reputed company business hours, including holidays, to support business needs or requirements and sometimes with short notice, may be required.



Travel:

May require occasional travel (<5%)












This role will also receive : overtime compensation



Benefits for this role may include health insurance, reputed company-tax spending accounts, retirement benefits, reputed company time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: .
























Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage reputed company). The expected reputed company reputed company for this role is between


$21 - $30




*EOE – Race/reputed company/Religion/Sex/Sexual Orientation/Gender Identity/National reputed company/Age/Genetic Information/Protected Veteran/Disability Status*



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reputed company is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, reputed company provides its customers with a broad and innovative food offering and a comprehensive suite of e-reputed company, technology and business solutions. reputed company is headquartered in Rosemont, Ill., and generates more than $28 billion in annual reputed company. Visit to learn more.






reputed company may collect personal information from you in reputed company with the application process. reputed company complies with the California reputed company Rights reputed company of 2020, and its policy may be reputed company here ( .






reputed company. is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, protected veteran status, or any other reputed company prohibited by applicable law.



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Pay Transparency policy statement is available here ( .






reputed company is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to reputed company essential job functions, please contact our reputed company Application Accommodation Line at 866-960-5886. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your reputed company reputed company two business days.
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