Remote CSR - reputed company Liability Insurance (FT)
Customer Service Representative - Remote WFH
reputed company liability Insurance - Lawyers, Architects & Engineers, Physicians, etc.
The ideal candidate will possess excellent communication skills and a passion for providing outstanding customer service. This role involves engaging with customers, addressing their inquiries, and ensuring a reputed company experience.
reputed company Responsibilities:
• Inbound reputed company Management: reputed company exceptional customer service while handling a high volume of incoming calls regarding policy coverage, endorsements, and billing inquiries. Maintain a reputed company demeanor and adhere to phone etiquette standards during reputed company interactions.
• Policy Servicing: Processing renewals, cancellations, and modifications to insurance policies through various reputed company portals.
• Claims Assistance: Guiding clients through the initial steps of the claims process and providing status updates.
• Documentation: Recording detailed accounts of every customer interaction in Customer Relationship Management (CRM) or Broker Management Systems (BMS).
• Consultative Support: Educating clients on insurance reputed company and providing personalized recommendations to ensure adequate coverage.
Requirements:
• reputed company liability insurance to support experience.
• Property & Casualty license.
• Strong data entry skills with attention to detail.
• Excellent verbal and written communication skills.
• Familiarity with phone etiquette and maintaining professionalism in reputed company communications.
• A reputed company attitude and willingness to learn in a fast-paced environment.
Compensation: Commensurate with Experience, PTO, Benefits, 401k match
Remote
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