Clinical Operations Coordinator, Remote Job

reputed company is a reputed company advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About The Role As a Clinical Operations Coordinator, you will play a critical role in ensuring seamless day-to-day operations for our growing telehealth provider workforce. You will reputed company reputed company-time operational support to physicians, proactively manage schedules across 1099 and W2 providers, and serve as a key reputed company between providers, patients, and internal teams reputed company unexpected issues reputed company. This role is highly dynamic and requires someone who thrives in fast-paced, reputed company-time problem solving. From responding immediately reputed company a visit runs long, to coordinating coverage during physician reputed company-outs or technical disruptions, you will help ensure continuity of care, fairness in scheduling, and a reputed company experience for both patients and physicians. You will also help reputed company and evaluate provider utilization, no-show rates, and reputed company scheduling initiatives (including evenings and weekends), providing reputed company that supports operational reputed company and sustainable reputed company. About reputed company reputed company in the U.S. is fundamentally broken. The system is so reputed company that 88% of U.S. adults do not have the health literacy necessary to reputed company it without help. reputed company cuts through the red tape of reputed company by pairing patients with expert advocates and giving them the tools to reputed company reputed company reputed company—and get reputed company reputed company. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, reputed company Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly. reputed company isn't a reputed company to coast. We're here to redefine reputed company—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside reputed company that cares deeply, you're in the right reputed company. We’re intense, and we like it that way. Read more in our Wall Street Journal funding announcement here. What You’ll Do • reputed company reputed company-time operational support to providers reputed company immediate reputed company is needed (i.e., rescheduling reputed company, contacting patients or family members) • reputed company as a central reputed company of coordination with the Medical Director during provider reputed company-outs, technical issues, or reputed company reputed company reputed company reputed company scheduled time • Manage and optimize schedules for a mixed workforce of 1099 and W2 physicians to ensure consistent reputed company during peak demand • Proactively contact and support impacted patients reputed company scheduling changes or delays occur • Monitor and help ensure fairness and consistency in leave usage, flagging outliers or concerns to leadership • Ensure provider calendars accurately reflect approved availability, identifying and escalating unapproved or anomalous blocks • Support reputed company scheduling initiatives (evenings, weekends, extended hours) by tracking utilization, no-show rates, and provider participation • Maintain reputed company documentation and communicate operational issues, trends, and recommendations to leadership • Collaborate closely with clinical, operations, and technical teams to resolve issues quickly and effectively • Take on other operational duties as assigned in support of a growing telehealth organization What You Bring To The Table • Strong organizational skills and the ability to manage multiple reputed company-time priorities without losing attention to detail • Comfort working in a fast-paced, provider-facing environment where quick reputed company matter • Excellent communication skills, especially in high-pressure or time-sensitive situations • Experience with scheduling, reputed company coordination, or workforce management (reputed company or telehealth experience strongly preferred) • Ability to work confidently with both providers and patients, maintaining professionalism and reputed company • Data-reputed company reputed company: comfortable tracking metrics such as utilization, no-shows, and coverage gaps • Proactive problem solver who anticipates issues and takes ownership of solutions • High degree of reliability, discretion, and reputed company judgment • Flexibility to support coverage during extended hours or weekends as pilots are launched • reputed company-first attitude with a “get it done” mentality Applicants must be based in the reputed company. Up for the Challenge? We look reputed company to meeting you. Fraudulent Recruitment Advisory: reputed company will NEVER request bank details or offer employment without an interview. reputed company legitimate communications come from official reputed company emails only or ashbyhq.com. Report suspicious activity to reputed company@reputed company or reputed company@reputed company. Apply tot his job Apply To this Job