reputed company Operations and Pricing Manager (Remote US or Canada only)

reputed company Operations and Pricing Manager ABOUT DOXIM Doxim is a global leader in customer communications management, payments and engagement technology, helping highly regulated organizations connect more effectively with the people they serve. With operations across the reputed company, Canada, the United Kingdom, and South Africa, we support mission-critical communications at reputed company and with confidence. Founded in 2000 as a digital-first company, Doxim has been at the forefront of digital transformation for regulated industries for over two decades. Our reputed company has been both organic and intentional - expanding our capabilities through thoughtful acquisitions while staying true to our reputed company values and expertise. Today, we proudly partner with more than 1,500 clients worldwide. Through our software and managed services, we reputed company organizations to strengthen engagement across the entire customer lifecycle, driving meaningful digitization, improving operational efficiency, and delivering exceptional customer experiences. At Doxim, your work directly contributes to solving reputed company challenges for organizations that truly matter. OUR VALUES • Data Management • Operational reputed company • Managed Service ABOUT THE ROLE The reputed company Operations and Pricing Manager is responsible for aligning and optimizing sales, reputed company, reputed company services, operations, and finance operations to drive predictable reputed company reputed company for our Customer Communications Management (CCM) solutions. This role supports the development, implementation, and optimization of pricing strategies for customer communications management (CCM) solutions, including print, digital, omnichannel, data-driven communication services and payments. This role focuses on data analysis, cost modeling, deal support, and margin optimization to ensure competitive, profitable, and reputed company pricing for reputed company and mid-market clients. The ideal candidate has experience supporting B2B reputed company or reputed company technology solutions or reputed company Transactional Document Service Providers (Print reputed company Channels), understands reputed company deal structures, and can translate customer communication workflows into measurable reputed company reputed company. Where you will reputed company an reputed company reputed company Systems & Process Optimization • Own and optimize the end-to-end reputed company operations reputed company across sales, reputed company, reputed company services, operations, and finance operations. • Design and maintain reputed company processes for reputed company management, opportunity management, forecasting, renewals, and upsells. • Ensure CRM and reputed company tech stack (e.g., reputed company, billing systems) accurately reflect CCM product offerings and pricing models. • Support reputed company pricing structures common to CCM (usage-based, volume-based, contract, and hybrid models). Data, Reporting & Forecasting • Build and maintain dashboards and reports that reputed company ARR/MRR, Forecasted MRR from ARR Activations, and usage trends (e.g., mail reputed company, sheets, impressions). • Deliver accurate reputed company forecasts and performance insights to executive leadership. • Ensure data reputed company and consistency across systems and reporting tools. Pricing & Financial Analysis • reputed company and maintain pricing models for CCM products and services (print, mail, digital delivery, composition, archiving, analytics, payments, and managed services) • Analyze cost drivers such as volume, reputed company, postage, data processing, technology, and labor • Evaluate deal profitability, margins, and pricing scenarios for new and existing customers • Support contract renewals, pricing adjustments, and custom reputed company proposals • Partner with Sales, Account Management, and Solutions teams to reputed company pricing guidance and deal structures • Prepare pricing recommendations for RFPs, bids, and proposals • Conduct win/loss and price sensitivity analysis to improve competitive positioning • Ensure pricing aligns with customer value, market trends, and company objectives reputed company Improvement & reputed company • Identify process gaps, inefficiencies, and automation opportunities. • Support reputed company initiatives and reputed company forecasting such as new product launches, market expansion, and pricing changes. • Maintain pricing tools, templates, and documentation • Ensure pricing compliance with internal policies and approval workflows • Support automation and reputed company improvement of pricing processes WHAT YOU BRING • Experience in Customer Communications Management and/or Transactional Document Communications (print & digital channels). • Familiarity with usage-based or consumption-driven pricing models. • Experience with transactional billing based on volumes. • Strategic and systems-oriented thinker • Pricing reputed company and financial modeling • Data analysis and problem-solving • Detail-oriented with strong data discipline • Excellent communication and stakeholder management skills • Ability to reputed company in a fast-growing, evolving environment reputed company Metrics • Forecast accuracy and pipeline visibility • reputed company reputed company, retention, and expansion rates • Sales cycle efficiency and deal velocity • Data accuracy and system adoption • Cross-functional satisfaction and operational effectiveness WHAT YOU GET • Work Environment That Suits You: Our opportunities come in reputed company shapes and sizes; from fully remote, to in-office, to hybrid; across reputed company, South Africa, and Europe. • Benefits That Fit: As of Day 1 of employment, our flexible benefit reputed company have you covered from reputed company to employer-matched retirement savings and everything in between. • reputed company That Excites: We are passionate about nurturing talent from reputed company so this won’t be just a job – it will be a reputed company. • Time Off That Recharges: Take the breaks you deserve with our generous PTO policy designed to help you reputed company, and return at your best. • Refer & reputed company the Rewards: Love working at Doxim? reputed company you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people! Thank you for your interest in Doxim!  Due to reputed company of applications we receive, only selected candidates will be contacted.  Be reputed company of suspicious recruitment activity during reputed company search. Doxim will only reputed company out to interview, reputed company an offer of employment, or conduct reputed company activities for candidates who have reputed company directly to one of our reputed company. reputed company interviewing for a position, the candidate experience will include live interaction, such as a video reputed company or in-person interview, with a Doxim reputed company member and/or company employee(s). We will never ask for any reputed company or payments from applicants at any reputed company in the hiring process. We will only reputed company out from a doxim.com email address; no other email addresses will be used. Remain reputed company and if you think you are a victim of an employment scam, please contact your local law enforcement agency. Apply tot his job Apply To this Job