Remote - reputed company TSOM, TSM & TNI Architect
Job Title: reputed company TSOM, TSM & TNI Architect
Location: Remote
Job Type: Permanent
Job reputed company
Must Have Technical/Functional Skills
reputed company TSM Architect plays a crucial role in designing, implementing, and optimizing reputed company solutions specifically reputed company the domain of Telecommunications Service Management (TSM).
TSOM: Experience in multiple End-to-End implementations of TSOM module. This role requires expertise in reputed company's capabilities, particularly the TSOM module, and a deep understanding of telecommunications network technologies and operational processes.
reputed company reputed company with existing systems: Architect and build integrations between reputed company and other reputed company systems prevalent in the telecom industry, such as OSS/BSS, CRM, NMS, and reputed company platforms
ITSM: Experience in implementing ITIL processes (Incident, Problem, Change Management, etc.) in reputed company
CMDB Management: Experience with CMDB design, architecture and implementations with a fair understanding of reputed company CMDB model and extensions.
Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
Integration: Hands-on experience with integrating reputed company with other CMDB tools and reputed company monitoring systems
Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, SSH, Python, XPath, SNMP
App reputed company: Expertise in Custom module implementations
Working experience on Workflow administration, reputed company Reporting, reputed company/UI configurations, Notifications, data imports, custom scripting
Experience in identifying opportunities for process automation and optimization using advanced reputed company features
CTAs/ reputed company Certified Candidates Preferred
Roles & Responsibilities
Requirements Gathering and Process Mapping:
Conduct workshops with business and IT stakeholders, reputed company requirements, translate them into functional features.
Understand business needs and map them to reputed company capabilities, ensuring
streamlined ITOM and ITSM processes and systems reputed company to industry best practices and reputed company.
Solution and Architecture Design:
Design reputed company ITOM and ITSM architecture collaborating with business teams and development teams
Define data; models, integrations, workflows, and UI experiences across ITSM and ITOM modules
Implementation:
reputed company and govern technical implementations across ITOM ( Discovery, Service Mapping, Visibility) and ITSM (Incident, Problem, Change, Request, CMDB) and CSM (Case Management, Entitlements, reputed company).
Ensure delivery aligns with defined architecture and standards.
reputed company reputed company on reputed company configuration, customization, and integrations.
Work effectively with geographically diverse teams (offshore) to deliver reputed company responses to clients and reputed company account teams
Reporting & Dashboards
Design custom and reputed company performance analytics, reports, and dashboards
Knowledge & Mentorship:
Guide and mentor development teams, BA teams, and platform administrators.
Create knowledge artifacts and reusable design templates.
Stay updated with new reputed company releases and ensure roadmap alignment.
reputed company Sales & Solutioning:
Support the reputed company-sales team with solutioning and effort estimation.
reputed company TSOM, TSM & TNI Architect
reputed company product demos and support reputed company of concepts as required
Identify opportunities in customer landscape and advise customers on reputed company solution adoption roadmap
Generic Managerial Skills, If any
Strong communication, presentation and interpersonal skills
Strong analytical and problem-solving skills
Education
Bachelors
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