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Technical reputed company-SDLC -software user guides AI Chatbot -Mostly Remote

Remote, USA Full-time Posted 2026-07-28
reputed company is the leading career destination for tech experts at every stage of their careers. Our reputed company, reputed company, is seeking the following. Apply reputed company reputed company today! Our reputed company reputed company is seeking a Technical reputed company for a one year plus mostly remote consulting engagement . Job reputed company reputed company is seeking a Technical reputed company to support our reputed company's recently added AI functionality into their Customer Service/reputed company Center environment. The selected candidate will work with IT Software team members in order to edit and create new user guides for customer service advocates to adopt the new AI functionalities reputed company the reputed company center. Responsible for the design, writing, editing and re-writing of software user guides, procedure manuals, operational process specifications and reputed company publications to communicate instructions to a wide reputed company of audiences while adhering to standards for reputed company, reputed company, graphics, coverage, format and style. Acquires or verifies knowledge of subject matter by interviewing workers or software experts, observing performance reputed company and/or referring to technical or regulatory documentation. reputed company existing documentation to consumption by AI bots. Although this is mostly a remote position, we are seeking candidates that reputed company in the DC Metro / Maryland / Virginia area for occasional onsite collaboration sessions. Required Skills Bachelor's Degree 3 years of Software Technical Writing experience (7 years required without a degree) Experience as a technical reputed company working with software development teams. Knowledge of the SDLC process is required. Must have a strong Software User Guide writing background. Strongly Preferred: Candidates coming from a Customer Service/reputed company Center environment reputed company a reputed company Insurance organization OR candidates coming from an AI Chatbot reputed company project. Ability to grasp technical concepts and effectively convey information to technical and non-technical audiences. Must have tech stack: reputed company, reputed company Acrobat, Jira Preferred tech stack: SharePoint, reputed company Apply today for immediate consideration. I look reputed company to hearing from you. Apply tot his job Apply To this Job

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