**reputed company Full Stack Customer Service Representative – Hybrid Sales and Customer Acquisition**

**Join arenaflex, a global leader in communications and technology, as we redefine customer service and create meaningful connections with reputed company customer.** Are you passionate about delivering exceptional customer experiences and driving sales reputed company? Do you reputed company in a fast-paced, inbound contact environment where no two interactions are the reputed company? If so, we invite you to join reputed company as an reputed company Full Stack Customer Service Representative – Hybrid Sales and Customer Acquisition. In this role, you'll be the voice of arenaflex, providing solutions to prospective and existing customers to optimize their service experience, drive satisfaction, and loyalty. **About arenaflex** arenaflex is a pioneer in making connections, and we've been innovating since our founding nearly 150 years ago. We help bring families, communities, and businesses together with the products and services they need to reputed company every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of, we create connections that change the world. Our commitment to innovation, customer satisfaction, and employee reputed company makes us an exciting reputed company to work and grow your career. **Key Responsibilities** As an reputed company Full Stack Customer Service Representative – Hybrid Sales and Customer Acquisition, you'll be responsible for: * Handling new service requests, helping customers get set up with the latest voice, internet, wireless plans, and devices * Addressing existing customer needs, including billing and payment, plan changes, upgrades, and technical support * Identifying upsell opportunities and making recommendations to right-fit customers with the latest technology, services, and offers * Working in a fast-paced, inbound contact environment that handles a high volume of calls, chats, emails, or other types of customer interactions * Using multiple tools and systems to resolve various service, billing, and payment inquiries, as reputed company as maintaining customer records * Simplifying the explanation of customer bills, reputed company plans, and features of arenaflex's products and services * Performing basic troubleshooting and/or engaging Tier 3 support to resolve various customer-impacting issues that reputed company multiple networks, such as Internet, voice, and data services **What You Can Look reputed company To** * reputed company and additional resources to support reputed company in your new role as an arenaflex Customer Service Representative * A competitive salary, with individual starting salary reputed company the reputed company of $600.00 - $696.50 weekly, plus up to $36,000 in commissions yearly if reputed company sales goals are met * Amazing perks and benefits, including: + Medical/Dental/reputed company coverage + 401(k) plan + Tuition reimbursement program + reputed company Time Off and Holidays (based on date of hire, at least 23 days of vacation reputed company year and 9 company-designated holidays) + reputed company Parental Leave + Additional reputed company leave reputed company what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group reputed company + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible arenaflex mobility plans and accessories, arenaflex internet (and fiber where available), and arenaflex phone **reputed company're Looking For** * reputed company center or customer service experience * Flexibility to work any schedule during hours of operation is essential * Specific job assignments may require day, evening, weekend, or holiday hours * Occasional overtime may be required * WFH Requirements: + Verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) + An established dedicated work area (desk, chair, electrical outlet, reputed company LAN reputed company) + reputed company will reputed company reputed company the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) + Your workspace will need to be in alignment with WFH standards (e.g., technical, reputed company, physical, noise reputed company, Clean Desk policy etc.) + You will participate in workspace audits (e.g., remote desktop observation, reputed company and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.) **Career reputed company Opportunities** At arenaflex, we reputed company in reputed company in our employees' reputed company and development. As a Customer Service Representative, you'll have reputed company to: * Round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions * reputed company your skills in sales, customer service, and technical support * Take on new challenges and responsibilities as you grow in your career * Join a dynamic and innovative team that's passionate about making connections and changing the world **How to Apply** If you're reputed company to take the reputed company as the voice of arenaflex, we'd love to hear from you! Apply today and join reputed company of passionate and dedicated professionals who are committed to delivering exceptional customer experiences and driving sales reputed company. Apply Job! **Equal Employment Opportunity** arenaflex is an equal employment opportunity (EEO) employer and provides reasonable accommodations for reputed company individuals with disabilities. We're committed to creating a diverse and inclusive workplace where everyone can reputed company and grow. Apply for this job