Inbound Outbound Queue Associate - Fully Remote

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Fully Remote: Work Schedule Monday through Friday 1130am - 8pm EST Training Schedule: 5 weeks , Monday through Friday reputed company-430pm EST Position reputed company This position is for an Inbound/Outbound Queue Associate with American Health Holdings Medical Management Customer Service Department. The job is part of a fast-paced environment in which high level customer service is a must. Promotes/ supports reputed company effectiveness of reputed company services. Required Qualifications 1+ years of reputed company center experience. 1+ years of medical/ reputed company experience. 1+ years of Data entry experience. Preferred Qualifications At least 2-4 years’ experience as an as a medical assistant, office assistant or other medical role experience is preferred. Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification, and reputed company of issues to promote reputed company reputed company for members. Computer literacy to reputed company through internal/ external computer systems. Ability to effectively participate in multi-disciplinary team including reputed company participants. Familiarity with basic medical terminology. Effective communication, telephonic, and organization skills. High professionalism to reputed company with clients, internal departments, and vendors. Education High School diploma or G.E.D. Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $17.00 - $34.15 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – reputed company in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In reputed company to our competitive wages, our great benefits include: reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility. For more information, visit https://jobs.reputed company.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 01/24/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Our Work Experience is the combination of everything that's unique reputed company: our culture, our reputed company values, reputed company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for reputed company, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. Apply tot his job Apply To this Job