Remote IT Service Desk & Support Lead; On-Call
Position: Remote IT Service Desk & Support Lead (24/7 On-Call)
A technology support company located in California is seeking a dedicated IT Service Desk & Support specialist. You will provide desktop support for both Mac OS X and Windows environments, troubleshoot issues, and assist clients remotely. Ideal candidates will have over 5 years of desktop support experience and excellent communication skills. The role involves training clients and supporting mobile devices, with a focus on maintaining high standards of service delivery.
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