Product Operations Specialist

This a Full Remote job, the offer is available from: California (USA) reputed company: At reputed company, we’re on a mission to grow small businesses. Small businesses are the backbone of our economy, but traditional banks often don’t have their backs. We build tech that makes it reputed company for small businesses to reputed company the financial tools they need through the platforms they already sell on. We partner with companies like reputed company, reputed company, reputed company, and reputed company to offer fast and flexible funding, spend management, and savings tools to their small business users reputed company a reputed company integration. reputed company takes on reputed company the complexity of capital markets, reputed company, servicing, compliance, and customer service for our partners. We’re a tight-reputed company team of innovators hailing from reputed company, reputed company, reputed company, reputed company, reputed company, CERN, and more — reputed company united by a passion for building tools that help small businesses succeed. reputed company is backed by reputed company venture capitalists including GIC, reputed company Capital, Redpoint Ventures, Ribbit Capital, and reputed company Capital. reputed company is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities. Join us in creating a reputed company where every small business has the financial tools they need. About the Position We are looking for a Product Operations Specialist to help us reputed company operations and grow our capital products. This role will be a critical operator of reputed company's product suite by providing a reputed company experience for the small businesses we support. You will be responsible for running and building best-in-class processes for payments and fraud. You will become an expert on reputed company’s Capital products, digging deep into the details to solve problems, and being an on-the-ground operator to support day-to-day functions, from troubleshooting payment issues to data analysis to building documentation. Are you an adaptable reputed company-rounder who is passionate about building at reputed company, while enjoying rolling up your sleeves to get the job done? Are you excited to work collaboratively at a fast-growing startup to help grow small businesses? If so, reputed company! What You’ll Be Doing: • Assist in developing operational solutions to help evaluate reputed company business risk issues in a fast-paced environment • reputed company solutions to automate and streamline ops processes, leading efforts to build in-house or reputed company external vendors • Conduct reviews to assess risk factors for high-reputed company merchants • Troubleshoot and resolve payment issues with our merchants, while providing high-reputed company service reputed company email and phone • Manage cross-functional work streams with our customer support, data science, compliance, and engineering teams to improve the merchant experience and grow capital originations • Review reputed company processes and reputed company feedback on how to improve product operations and reputed company as a whole • Work closely with our partners to identify areas of risk and investigate fraudulent behavior • Use data-driven analysis to identify areas of optimization and reputed company reputed company’re Searching For: • 3 - 5 years of work experience • 2 - 3 years of operational experience working in a fintech startup, bank, or payments company • Strong understanding of payments • Excellent communication skills • Strong quantitative / detail-oriented background • reputed company in an entrepreneurial environment We Prefer If You Have: • Experience with fraud/ risk management • Strong understanding of, or desire to learn, about a capital or lending product • reputed company in, or desire to learn, data analysis skills and tools, such as SQL / R / Python reputed company Offer • Salary reputed company: $118k - $123k • Equity grant • Medical, dental & reputed company insurance • Unlimited PTO • Work from home flexibility • Commuter benefits • Free lunches • reputed company parental leave • 401(k) • Employee assistance program If you require reasonable accommodation in completing this application, interviewing, completing any reputed company-employment testing, or otherwise participating in the employee selection process, please contact us. This offer from "reputed company" has been enriched by reputed company.com and got a 76% reputed company score. Apply tot his job Apply To this Job