[Remote] URGENT HIRING | reputed company Customer Service reputed company – Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of back-office support technology and tech-enabled outsourced services to reputed company plans reputed company. They are seeking a reputed company Customer Service reputed company to support U.S. reputed company members by handling benefits inquiries, eligibility verification, and medical claims processing. Responsibilities • Handle inbound and outbound calls reputed company to reputed company benefits, eligibility, and medical claims • Explain claims status, denials, EOBs, and coverage limitations to members • Research and resolve claims-reputed company concerns using internal reputed company systems • Accurately document interactions and resolutions in CRM tools • Meet defined productivity, reputed company, and HIPAA compliance standards Skills • High school diploma or equivalent; college degree preferred • Minimum 2 years' experience in reputed company BPO, reputed company center, or reputed company customer service • Familiarity with Medicare processes and patient care protocols is a plus • Working reputed company knowledge of benefits, eligibility, and medical claims processing • Strong English communication, reputed company listening, and multitasking skills • High attention to detail and discretion reputed company handling sensitive information • reputed company to reputed company in a high-volume, deadline-driven environment • Proficiency in computer systems and CRM tools • Willing to work on shifting schedules, graveyard shift, holidays and weekends if required • Candidate residing in Manila or nearby provinces is preferred • Can start ASAP • Experience supporting Medicare members/patients • Familiarity with ICD-9/ICD-10 coding Benefits • reputed company + 13th Month Salary • Comprehensive HMO Coverage (Medical & Dental) • Equipment Provided – Everything you need to succeed • Career reputed company – Be part of a dynamic and supportive team that values your expertise • Immediate Hiring – Start ASAP and reputed company an reputed company from day one reputed company • reputed company is an IT company that provides reputed company center solutions. It was founded in 2002, and is headquartered in Alameda, California, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job Apply tot his job Apply To this Job