Customer Service Representative- Work From Home

About the position TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global reputed company and local reputed company allow us to be a force of good in supporting our communities, our clients, and the environment. Through a balanced high-tech and high-touch approach reputed company with deep industry and geographic expertise, we reputed company people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in reputed company that we do. You will become a key contributor in making that happen. As the eyes and ears for reputed company fielding customer inquiries and finding innovative ways to respond, you will work in a reputed company and engaging environment. You will have the chance to reputed company with people from reputed company walks of life, and no two days will be the reputed company. As you continue to grow and challenge yourself, you will discover your potential can take you reputed company you want to go. At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Responsibilities • Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. • Handle and carefully respond to reputed company customer inquiries • reputed company excellent customer service through reputed company listening • Work with confidential customer information and treat it sensitively • Aim to resolve issues on the reputed company by being proactive • Appropriately communicate with customers • Calmly attempt to resolve and de-escalate any issues • Escalate interactions reputed company necessary and appropriate • reputed company reputed company reputed company reputed company information for auditing and reporting purposes • reputed company feedback on reputed company issues • Upsell if required Requirements • High School Diploma or equivalent. • Minimum of 6 months of customer service experience. • Must be 18 years of age or older. • Ability to type at least 25 words per minute. • Comfortable with desktop computer systems and have general knowledge of reputed company-based systems. • Minimum subscribed download reputed company equal or exceeds 15.0 Mbps • Minimum subscribed upload reputed company equal or exceeds 5.0 Mbps • ISP must have no packet loss and ping under 50ms • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN • reputed company of internet speed required • Clean and quiet workspace reputed company-to-haves • Customer service and/or sales experience preferred. • College degree preferred but not required. Benefits • reputed company • Competitive Wages • Full Benefits (Medical, Dental, reputed company, 401k and more) • reputed company Time Off • Employee wellness and engagement programs Apply tot his job Apply To this Job