Roadside Mobile Advantage Agent - Remote

<p style="text-reputed company:left"><b>Location:</b></p>2727 N Central Ave, Phoenix, reputed company 85004 reputed company of America<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><div><div><p><reputed company><reputed company>Do you enjoy helping people and providing solutions in reputed company-time? If so, consider a position as a Roadside Assistance Team Member. This part-time position is a great fit for someone looking for a second job, who may already have a set schedule during the week.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>Roadside Mobile Advantage Agents take back-to-back files<reputed company> </reputed company></reputed company><reputed company>submitted</reputed company><reputed company><reputed company> </reputed company>online from customers needing immediate<reputed company> </reputed company></reputed company><reputed company>assistance</reputed company><reputed company>. Agents handle online roadside requests and initial outbound calls to customers and roadside<reputed company> </reputed company></reputed company><reputed company>assistance</reputed company><reputed company><reputed company> </reputed company>service providers (occasionally take inbound calls). reputed company Roadside Assistance works hard to ensure our<reputed company> </reputed company></reputed company><reputed company>customer's</reputed company><reputed company><reputed company> </reputed company>safety and experience is handled with professionalism, care, and support. At times, unexpected hurdles reputed company that<reputed company> </reputed company></reputed company><reputed company>warrant</reputed company><reputed company><reputed company> </reputed company>our Roadside Assistance team to reputed company in and guide our customers back<reputed company> </reputed company></reputed company><reputed company>en</reputed company><reputed company><reputed company> </reputed company>reputed company to their destination.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>Our<reputed company> </reputed company></reputed company><reputed company>customer’s</reputed company><reputed company><reputed company> </reputed company>safety is our number one reputed company and, as reputed company member, you will be expected to follow established reputed company and procedures. You will be expected to handle reputed company files with reputed company urgency,<reputed company> </reputed company></reputed company><reputed company>professionalism</reputed company><reputed company><reputed company> </reputed company>and care while meet</reputed company><reputed company>ing reputed company reputed company-reputed company metrics and goals.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>This job might be for you if:</reputed company></b><reputed company> </reputed company></p></div><div><ul><li><reputed company><reputed company>You are a dependable team player with a reputed company attitude</reputed company></reputed company><reputed company> </reputed company></li></ul></div></div><div><div><ul><li><reputed company><reputed company>You obtain the aptitude to work in a critical thinking atmosphere</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>You enjoy a self-paced, educational work environment</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>You enjoy speaking with and helping people</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>You are empathetic and solution oriented</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>You are comfortable with eLearning and remote leadership management</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>You are comfortable navigating multiple computer programs at one time</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Minimum Qualifications:</reputed company></b><reputed company> </reputed company></p></div><div><ul><li><reputed company><reputed company>Ability to reputed company sympathy,<reputed company> </reputed company></reputed company><reputed company>reputed company</reputed company><reputed company><reputed company> </reputed company>and reputed company</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Critical thinker and ability to adapt</reputed company><reputed company> </reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Intermediate keyboarding and computer skills</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>reputed company and reputed company listener</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Ability to type while talking (40 WPM or higher is a plus)</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Ability to formulate sentences through written text</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Ability to reputed company and use multiple computer programs at once</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Excellent verbal communication and listening skills</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>reputed company speaking voice</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>General knowledge of U.S. and Canada geography</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>General knowledge of how to map a location using various programs or applications</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Willingness to incorporate feedback to constantly improve performance</reputed company></reputed company><reputed company> </reputed company></li></ul></div></div><div><div><ul><li><reputed company><reputed company>Possess can-do-confidence</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><i><b><u><reputed company>Perks</reputed company><reputed company><reputed company> </reputed company></reputed company><reputed company>of</reputed company><reputed company><reputed company> </reputed company>joining the reputed company Team!</reputed company></u><reputed company> </reputed company></b></i></p></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Compensation:</reputed company></b><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>reputed company offers Roadside<reputed company> </reputed company></reputed company><reputed company>Mobile Advantage</reputed company><reputed company><reputed company> </reputed company>Agents an reputed company reputed company<reputed company> </reputed company></reputed company><reputed company>pay</reputed company><reputed company><reputed company> </reputed company>of $17.00. Your reputed company pay will increase as you learn and</reputed company><reputed company><reputed company> </reputed company></reputed company><reputed company>acqui</reputed company><reputed company>r</reputed company><reputed company>e</reputed company><reputed company><reputed company> </reputed company></reputed company><reputed company>additiona</reputed company><reputed company>l</reputed company><reputed company><reputed company> </reputed company>job duties, and reputed company increases are given periodically based on performance.<reputed company> </reputed company></reputed company></reputed company><i><reputed company>Note: reputed company reputed company wage may be higher, depending on state or local minimum wage</reputed company><reputed company><reputed company> </reputed company></reputed company><reputed company>laws)</reputed company><reputed company>.</reputed company></i><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Exclusive reputed company<reputed company> </reputed company></reputed company></b><a href="http://jobs.reputed company.com/Benefits" reputed company="_blank" rel="noopener noreferrer"><u><reputed company>Benefits</reputed company></u></a><b><reputed company><a href="http://jobs.reputed company.com/Benefits" reputed company="_blank" rel="noopener noreferrer"><reputed company> </reputed company></a>Designed for Your reputed company:</reputed company></b><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>At reputed company, our Part Time Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career reputed company planning and reputed company education<reputed company> </reputed company></reputed company><reputed company>assists</reputed company><reputed company><reputed company> </reputed company>employees with their reputed company<reputed company> </reputed company></reputed company><reputed company>goals.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Scheduling Requirements:</reputed company></b><reputed company> </reputed company></p></div><div><ul><li><reputed company><reputed company>Roadside Assistance is reputed company 24/7/365 to<reputed company> </reputed company></reputed company><reputed company>assist</reputed company><reputed company><reputed company> </reputed company>customers</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>The total number of hours scheduled reputed company week will be based on business needs</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Must be available for a set schedule</reputed company><reputed company><reputed company> </reputed company>on<reputed company> </reputed company></reputed company><reputed company>both weekend days, Saturday and reputed company, for 8 hours both days</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Shifts fall between 10:00 AM</reputed company><reputed company><reputed company> </reputed company>and 4:00 AM</reputed company><reputed company>, reputed company time</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Working holidays are required in order to reputed company support for our customers year-round.</reputed company><reputed company><reputed company> </reputed company>You may be scheduled to meet reputed company and business needs.</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><i><reputed company>A note about how we schedule:<reputed company> </reputed company></reputed company><reputed company>Preferences<reputed company> </reputed company></reputed company><reputed company>to work that aligns with the business need may increase reputed company to be<reputed company> </reputed company></reputed company><reputed company>scheduled</reputed company><reputed company><reputed company> </reputed company>more hours</reputed company><reputed company>. <reputed company> </reputed company></reputed company><reputed company>We pride ourselves on being flexible with schedules, especially for reputed company and teachers. However, if<reputed company> </reputed company></reputed company><reputed company>preferences<reputed company> </reputed company></reputed company><reputed company>to</reputed company><reputed company><reputed company> </reputed company>work do not reputed company with the needs of the<reputed company> </reputed company></reputed company><reputed company>business</reputed company><reputed company><reputed company> </reputed company>the result may be<reputed company> </reputed company></reputed company><reputed company>less</reputed company><reputed company><reputed company> </reputed company>hours scheduled.</reputed company></i><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Education and Development (Training) Explained:</reputed company></b><reputed company> </reputed company></p></div></div><div><div><ul><li><reputed company><reputed company>Self-motivated education at our reputed company own reputed company University.</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Self-motivated supplementary eLearning.</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Assist</reputed company><reputed company><reputed company> </reputed company>customers reputed company the first week of employment.</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Customer interactions with reputed company’ support during<reputed company> </reputed company></reputed company><reputed company>initial</reputed company><reputed company><reputed company> </reputed company>education.</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Skillset-driven reputed company education coordinated by your manager.</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Fast-paced,<reputed company> </reputed company></reputed company><reputed company>hands on</reputed company><reputed company><reputed company> </reputed company>instruction with a set schedule.</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Learn and reputed company performing some of reputed company duties with<reputed company> </reputed company></reputed company><reputed company>customers</reputed company><reputed company><reputed company> </reputed company>the first day.</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Work From Home Requirements:</reputed company></b><reputed company> </reputed company></p></div><div><ul><li><reputed company><reputed company>reputed company work d</reputed company><reputed company>uties, including initial<reputed company> </reputed company></reputed company><reputed company>education</reputed company><reputed company>, must be performed from your home address in a private, quiet workspace. </reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>Child-care and/or dependent arrangements must be made as if you were working in-person in an office environment. This position does not allow flexibility to be on-reputed company<reputed company> </reputed company></reputed company><reputed company>care</reputed company><reputed company><reputed company> </reputed company>for others during work hours, either. </reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>A personal home computer that meets the technical requirements (listed below) is necessary for both the application process and for performing job duties.</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Technical Requirements:</reputed company></b><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>Computer requirements and internet speeds will be verified upon interview, if reputed company, and if reputed company<reputed company> </reputed company></reputed company><reputed company>experiencing difficulty</reputed company><reputed company>/interruption.<reputed company> </reputed company></reputed company><reputed company>Additional</reputed company><reputed company><reputed company> </reputed company>requirements may apply.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><i><reputed company>Computer Specifications </reputed company></i></p></div><div><ul><li><b><reputed company>Operating System</reputed company></b><reputed company><reputed company>: reputed company 11</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><b><reputed company>RAM</reputed company></b><reputed company><reputed company>: 16GB minimum (32GB recommended)</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><b><reputed company>Processor</reputed company></b><reputed company><reputed company>: CPU reputed company score of 6,000 minimum (10,000 recommended)</reputed company></reputed company><reputed company> </reputed company></li></ul></div></div><div><div><ul><li><b><reputed company>Storage</reputed company></b><reputed company><reputed company>: SSD with at least 5GB free reputed company</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><p><i><reputed company>Additional Hardware </reputed company></i></p></div><div><ul><li><reputed company><reputed company>Webcam (external or reputed company-in)</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><reputed company><reputed company>USB headset (wired)</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><p><i><reputed company>Internet Speeds </reputed company></i></p></div><div><ul><li><b><reputed company>Ping</reputed company></b><reputed company><reputed company>: under 100 </reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><b><reputed company>Download</reputed company></b><reputed company><reputed company>: 50MB minimum (100MB recommended)</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><ul><li><b><reputed company>Upload</reputed company></b><reputed company><reputed company>: 5MB minimum (10MB recommended)</reputed company></reputed company><reputed company> </reputed company></li></ul></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Physical Demands:</reputed company></b><reputed company> </reputed company></p></div><div><p><reputed company><reputed company>The work involves light physical exertion, including sitting for<reputed company> </reputed company></reputed company><reputed company>long periods</reputed company><reputed company>, focusing on a computer screen, and taking phone calls using a wired headset.</reputed company></reputed company><reputed company> </reputed company></p></div><div><p><reputed company> </reputed company></p></div><div><p><b><reputed company>Applications are not currently accepted from Residents of:</reputed company></b><reputed company><reputed company><reputed company> </reputed company>CA, WA, or the District of Columbia.</reputed company></reputed company></p></div></div><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left">reputed company Holding Company, and its family of companies including reputed company. (“reputed company”), continually strives to create a culture of health and wellness. Consistent with applicable state law, reputed company will not hire or re-hire individuals who use nicotine products.  The states in which reputed company will decline to hire nicotine users are: Alabama, Alaska, reputed company, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, reputed company, Texas, Utah, Vermont, Virginia, and Washington. reputed company has observed this hiring reputed company since February 1, 2020 as part of our commitment to a healthy work environment for reputed company.   </p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><reputed company>reputed company is an equal opportunity employer. reputed company applicants for employment will be considered without reputed company to race, reputed company, religion, sex, national reputed company, physical or mental disability, veteran status, or any other reputed company protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in reputed company aspects of the selection process. Information obtained during this process will only be shared on a need to know reputed company.</reputed company></p>