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Management and Marketing Assistant (Chautauqua Opera Company & Conservatory)/Seasonal Employment

Remote, USA Full-time Posted 2026-03-27

Chautauqua Institution is a not-for-profit organization that engages in dialogue on significant issues through arts, education, religion, and recreation. They are seeking a Management and Marketing Assistant to support the administrative team in various tasks related to production ticketing, marketing, and event management during the summer season.


Responsibilities

  • Report to the General and Artistic Director for all scheduled activities; tasks may also be delegated by other administrative staff as designated by the General and Artistic Director
  • Work closely with the General and Artistic Director and administrative team to complete assigned tasks
  • Assist Management Associate with production ticketing, digital and paper program creation, and other marketing tasks as assigned
  • Serve as copy editor and content creator for all printed and digital materials, including digital programs for all recitals and performances
  • Assist with social media brainstorming and content publishing
  • Assist with archival video and photography
  • Provide administrative assistance and serve as liaison to interworking departments, such as Production, Costumes, Wigs & Makeup, Music, and Administration
  • Liaise with CI Marketing to request digital and print collateral
  • Liaise with CI Ticketing and FOH teams to provide assistance at all ticketed and ushered events
  • Act as a resource for all company members on departmental as well as organization policies/procedures
  • Use professional communication skills to answer a high volume of phone calls and emails, answer widely variable questions, respond in a timely manner to all inquiries and relay complete messages/information as required. Answer any questions company members might have about the company
  • Maintain company records and filing systems. Author routine email correspondence and complete daily mail distribution
  • Responsible for communicating all issues to the Manager and responding to company issues in a timely manner
  • Provide event and front of house support for all events; mainstage and ancillary (i.e., opera invasions, song recitals, guild events, staff parties, etc.)

Skills

  • Professional communication skills to answer a high volume of phone calls and emails
  • Ability to respond in a timely manner to all inquiries and relay complete messages/information as required
  • Experience in copy editing and content creation for printed and digital materials
  • Ability to assist with social media brainstorming and content publishing
  • Experience with archival video and photography
  • Administrative assistance skills and ability to serve as a liaison to interworking departments
  • Ability to maintain company records and filing systems
  • Experience in providing event and front of house support for events
  • Ability to communicate all issues to the Manager and respond to company issues in a timely manner
  • Flexibility to work evenings, weekends, and/or holidays as required
  • Ability to work an average of 40-hours/week, with some opportunity for overtime

Benefits

  • Round-trip travel stipend and housing are provided.
  • $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work.
  • Employer-provided housing and parking off-grounds.
  • Employee must provide their own transportation to and from their housing and workplace.
  • Traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

Company Overview

  • Chautauqua Institution is a non-profit organization that renders performing arts, lectures, worship, events &recreational activity services. It was founded in 1874, and is headquartered in Chautauqua, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.chq.org.

  • Company H1B Sponsorship

  • Chautauqua Institution has a track record of offering H1B sponsorships, with 1 in 2023, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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