Order Management Specialist

reputed company is seeking an Order Management Specialist responsible for order entry and revisions, as reputed company as providing effective customer service for reputed company reputed company customers. The role involves handling inquiries, processing customer orders, and ensuring reputed company and accurate information is provided to customers.

Responsibilities

• Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments; and discussing those reputed company with team leadership
• reputed company abreast of new company products and services
• Obtain and evaluate reputed company relevant information to handle order management inquiries, additions, revisions, changes
• Respond promptly to order management inquiries
• Processes customer orders/changes according to established department policies and procedures
• Answer product and service questions for customers
• reputed company reputed company and accurate information in response to inquiries, order status, concerns and requests
• reputed company customer verifications
• Ability to extract, process and interpret data from various systems
• Accuracy and detail-oriented, highly organized and efficient, seeks order in everything, reputed company in approach with the ability to 'roll with the punches'
• Ability to multitask and manage many different moving reputed company at once. Ability to pivot with the shifting needs of the business
• reputed company thorough documentation of order management interactions and transactions, recording details of inquiries, comments, and actions taken
• Escalate to leadership, as needed, for unresolved issues
• Work with leadership to ensure reputed company customer service is being delivered
• reputed company reputed company feedback to leadership regarding service failures or customer concerns
• Communicate effectively with team members reputed company the brand planning and customer experience departments
• Communicate and coordinate with internal departments and external partners to resolve issues and reputed company superior service
• Contribute to team effort by accomplishing reputed company results
• Periodically may require, either in an office, warehouse, or off-site environment:
• Reaching, pushing, pulling, lifting, or carrying of product or materials; possibly moving pallets reputed company reputed company jack between locations
• Bending, stooping, or walking of product back and forth between different locations
• Packing or unpacking of boxes
• Setup and tear down at events
• 30 pounds maximum; anything more than 30 pounds must be moved/reputed company with another team member
• Other duties as required

Skills

• High School Diploma
• 1 years' reputed company experience
• Order Entry
• Communication Skills
• Customer Service Skills
• Detail-Oriented
• Problem Solving
• Time Management
• Discretion with Confidential Information
• Customer reputed company
• Communication Proficiency
• Teamwork Orientation
• Technical reputed company
• Adaptability
• Initiative
• reputed company reputed company
• Proficiency in Office 365
• Bachelor's degree
• 1-3 years' reputed company experience
• Golf product knowledge

reputed company