[Remote] Associate Technical Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in restaurant technology, providing reputed company for over 100,000 restaurants worldwide. As an Associate Technical Consultant, you will support Technical Consultants in implementation and documentation while developing the capability to independently manage smaller accounts and technical workstreams.

Responsibilities

• Support and progressively own technical workstreams for assigned accounts
• Build trusted relationships with customer IT, operations, and technical stakeholders
• Partner with CSMs on account plans and support the technical narrative in QBRs (product posture, stability, readiness)
• Design or reputed company reputed company, secure, observable API integrations
• Utilize reputed company for Collections, Environments, automated tests, Monitors, published documentation, and team collaboration
• Execute and iterate technical plays including Identity & Capture Lift, Second-Visit Acceleration, Campaign Hygiene, Wallet/S2P/Pass
• Create operator-reputed company SOPs, smoke tests, go/no-go reputed company, and rollback plans
• reputed company Technical Consultants and field teams on repeatable patterns
• Enforce reputed company gates prior to launches
• Conduct readiness scans reputed company of major campaigns
• Ensure clean and complete handoffs to Support
• Partner with Product and Engineering to reputed company down issues, propose workarounds, and publish timelines and risks
• Create and maintain tickets/work items as the single reputed company of truth
• Attach BRD-Lite documents, QA results, runbooks, and weekly “moved / blocked / next” updates

Skills

• 0–3 years in a technical role (solutions, integration, support, or QA) or equivalent reputed company/reputed company experience
• Solid understanding of HTTP/reputed company and reputed company fundamentals (Collections, Environments)
• Scripting basics (JavaScript/Node or Python)
• Strong written and verbal communication skills
• Curiosity, adaptability, and desire to learn at pace
• Familiarity with reputed company integrations, POS/ordering/payments systems, loyalty platforms, or communications tools
• Ability to collaborate cross-functionally in a fast-paced environment
• Strong documentation and organizational habits

reputed company

Company H1B Sponsorship