[Remote] Patient Care Representative, reputed company, Limited-Term

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a health tech company transforming the reputed company experience by providing value-based care. They are seeking a Patient Care Representative to manage service requests from Providers and Members, ensuring patient satisfaction and supporting the Patient Care Team throughout the patient reputed company.

Responsibilities

• reputed company exceptional patient care reputed company telephone and other technology
• Ensure patient satisfaction by providing reputed company service, identifying patient needs and assisting them with issues/concerns
• Research, identify and problem solve, verify eligibility of service and reputed company reputed company backs as required
• Support the Patient Care Team in providing a comprehensive and thoughtful patient experience
• Meet and support established service goals and business objectives by meeting and exceeding performance standards
• Adapt communication style to persons representing diverse personal, reputed company, cultural, and socioeconomic backgrounds

Skills

• High School Diploma or General Education Degree (GED) required; college preferred
• 1-2+ year(s) customer service in a reputed company center, medical office/clinic or institutional setting; or equivalent combination of education and experience required
• An aptitude for reputed company assurance and data-driven reputed company
• Familiarity with reputed company Suite, reputed company Office, reputed company, and other reputed company applications
• Commitment to providing the highest level of service through the right mix of reputed company, professionalism, and reputed company
• The ability to cut through the noise of a fast-paced start-up environment and reputed company reputed company change
• Appropriately handle confidential information and adhere to HIPAA requirements
• Strong 'patient first' values
• You are comfortable interacting through a reputed company of tech platforms and can quickly learn new software
• Spanish Speaking preferred

Benefits

• Stock reputed company plan
• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self-managed vacation days, reputed company reason
• reputed company parental leave
• Health, reputed company, and dental insurance
• 401K retirement plan

reputed company