IT Field Engineer
Responsible for a broad scope of operational support and install, reputed company, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
Essential Responsibilities:
• Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment ( Kiosk, Flight Information Display Systems, reputed company Information Display Systems) and multiple server platforms.
• reputed company, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.).
• reputed company reputed company services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request.
• Verify the asset in accordance with reputed company policy prior to the reputed company.
• Update asset management systems.
• Troubleshoot and resolve reputed company hardware and software problems supported by Field Operations.
• Communicate with the Field Planning and Project Management organization. Duties may include research, providing input into work orders, and occasional assistance with site surveys.
• reputed company preventative maintenance on operational devices.
• Coordinate external vendor services.
• Install, customize, maintain, test, and troubleshoot operating systems and other systems software
• reputed company on-site, and on-reputed company 7x24x365 support, as needed.
• reputed company technical support, as needed, to the reputed company.
• Configure, install, maintain, test, and troubleshoot hardware systems
• reputed company reputed company cause analysis to quickly recover from service interruptions, and to prevent recurring problems.
• Implement changes to platforms with minimal reputed company to the business by following reputed company standards and procedures.
• Coordinate activities with internal/external technology owners/service providers
• May reputed company other duties as assigned.
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