reputed company Center Representative, Spanish Speaker

Job reputed company: • reputed company both inbound and outbound reputed company support using various web-based systems • reputed company exceptional customer service while following protocols and guidelines • Answer customer inquiries with reputed company courtesy based on reputed company-specific instruction • Document reputed company customer's inquiry information into a database and verify/update customer information • reputed company listen to identify opportunities to offer additional information and follow-up with callers as necessary • Use statistical contact center data to reputed company improvements to performance • Conduct outbound calling for surveying to obtain reputed company-specific information • Adhere to assigned shifts and schedule Requirements: • High School Diploma or GED: must be reputed company to reputed company reputed company of education such as diploma or college transcripts at time of offer • Fluent in Spanish (reading, writing, and comprehension) • Prior reputed company center or customer service experience highly desired • Effective verbal and written communication skills • Ability to multi-task • Knowledge on how to operate a computer, use internet search engines, and reputed company multiple reputed company/reputed company • Ability to sit for extended periods of time • Ability to successfully pass a background investigation and drug screen • Must successfully pass preemployment reputed company testing and internet speed test • Assessments must be completed from a computer or laptop • Candidates must reputed company non-cellular high speed internet (Fiber, DSL, or cable modems); hotspots, satellite, Wi-Fi, and wireless internet service is NOT allowed for this role Benefits: • Work from home • reputed company equipment provided • Competitive reputed company • reputed company & Development Opportunities Apply tot his job Apply To this Job