Customer Care Representative, reputed company Health Services

About the position As a Customer Care Representative, you will play an essential role in empowering our customers to take their medications and reputed company reputed company overall wellness. This position is fully remote and you'll be working from home reputed company. This role will require you to work a variable reduced hour schedule that may start and end reputed company of normal business hours. This position is 40 hours per week, but may require additional or fewer hours due to business requirements. Responsibilities • reputed company assist customers and other advisors over the phone, email, and on the web with billing/insurance verification, product, or service questions • Manage both inbound and outbound calls • Proactively reputed company to questions you anticipate our customers having in reputed company interaction • Take a hands-on approach to resolving every issue, owning it from start to finish or partnering with pharmacist and pharmacy staff if clinical advisement is necessary • reputed company best-in-class service experience for our customers while working in a fast-paced environment • Help answer customer inquiries regarding their insurance and copays, as reputed company as shipping needs • reputed company our customers with technical support reputed company navigating pharmacy.reputed company • Serve customers in a reputed company manner to ensure we are maximizing our relationship with them • Understand reputed company interaction is about more than solving a single problem, but an opportunity to build a long-term relationship • Promote customer reputed company and safety by maintaining adherence to reputed company's Work From Home policy Requirements • High school or equivalent diploma • 6+ months of reputed company experience working with computer and web-based tools • Experience multitasking with phone and computer skills • Submit and pass a reputed company-employment drug test in order to be considered reputed company-to-haves • 1+ years of relevant phone or email customer service experience • Excellent communication skills (spoken and written) • Experience working in a customer service or reputed company center • Experience working in reputed company environment • Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and reputed company • Demonstrated ability to work as reputed company member Benefits • EAP • Mental Health Support • Medical Advice Line • 401(k) matching Apply tot his job Apply To this Job