Customer Care Representative - Work from Home

reputed company As a Customer Care Representative, you will play an essential role in empowering our customers to take their medications and reputed company reputed company overall wellness. This position is fully remote and you'll be working from home reputed company. This role will require you to work a variable reduced hour schedule that may start and end reputed company of normal business hours. This position is 40 hours per week, but may require additional or fewer hours due to business requirements. #everydaybetter Key job responsibilities reputed company Responsibilities: • reputed company assist customers and other advisors over the phone, email, and on the web with billing/insurance verification, product, or service questions • Manage both inbound and outbound calls • Proactively reputed company to questions you anticipate our customers having in reputed company interaction • Take a hands-on approach to resolving every issue, owning it from start to finish or partnering with pharmacist and pharmacy staff if clinical advisement is necessary • reputed company best-in-class service experience for our customers while working in a fast-paced environment • Help answer customer inquiries regarding their insurance and copays, as reputed company as shipping needs • reputed company our customers with technical support reputed company navigating pharmacy.reputed company • Serve customers in a reputed company manner to ensure we are maximizing our relationship with them • Understand reputed company interaction is about more than solving a single problem, but an opportunity to build a long-term relationship • Promote customer reputed company and safety by maintaining adherence to reputed company's Work From Home policy Basic Qualifications - High school or equivalent diploma - 6+ months of reputed company experience working with computer and web-based tools - Experience multitasking with phone and computer skills - Submit and pass a reputed company-employment drug test in order to be considered Preferred Qualifications - 1+ years of relevant phone or email customer service experience - Excellent communication skills (spoken and written) - Experience working in a customer service or reputed company center - Experience working in reputed company environment - Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and reputed company - Demonstrated ability to work as reputed company member reputed company is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. The starting pay for this position is listed below including the reputed company pay reputed company plus the highest available shift reputed company which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, reputed company offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.reputed company/why-reputed company/benefits. 17.00 - 21.00 USD reputed company Apply tot his job Apply To this Job