Core Functional Solution Architect
Job Description:
• Act as the functional lead on Salesforce implementations, owning discovery and requirements gathering, solution design and platform configuration strategy
• Translate business requirements into scalable Salesforce solutions using clicks, not code
• Lead client discovery sessions and workshops to uncover business needs and identify gaps
• Serve as the Experience Cloud expert, designing and configuring partner and customer-facing portals
• Guide solutioning efforts across Sales Cloud and Service Cloud, ensuring alignment with business objectives
• Partner with Business Analysts, Technical Architects and QA teams to ensure solution scalability within the confines of testable user stories, acceptance criteria, and platform best practices
• Present platform capabilities to clients in a relatable, non-technical way
• Review configurations and solution design to ensure adherence to best practices
• Support pre-sales and scoping discussions when needed, especially for Experience Cloud deals
Requirements:
• 5+ years of hands-on Salesforce consulting experience
• Proven track record delivering Salesforce Experience Cloud, that includes knowledge of Sales & Service implementations
• Comfortable configuring Salesforce using out-of-the-box tools: flows, page layouts, record types, permission sets, etc.
• Strong facilitator with excellent communication and relationship-building skills
• Experience working with business stakeholders at various levels
• Salesforce certifications preferred: Experience Cloud Consultant, Sales Cloud Consultant, Service Cloud Consultant, Administrator, Data Cloud
• Knowledgeable in high-tech or subscription-based industries or demonstrated experience delivering solutions across multiple industries.
Benefits:
• Competitive compensation and benefits
• Flexible time off that supports real work-life balance
• A monthly home office stipend
• Employer-matched 401(k)
• Comprehensive medical, dental, and vision coverage
• Adoption assistance
• Ongoing internal training and development opportunities
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