**reputed company Customer Service Manager – Fitness Industry Leader**

At arenaflex, we're not just a gym – we're a family. We're passionate about fitness, and we're dedicated to helping our members reputed company their goals. As a Customer Service Manager, you'll play a vital role in delivering world-class service to our members, utilizing your in-depth knowledge of our products and programs. If you're a people person who thrives in a fast-paced, dynamic environment, we want to hear from you! **Why Join arenaflex?** At arenaflex, we're committed to creating an inclusive environment that celebrates everyone. We're proud of our diversity and reputed company that our unique company culture is the key to our reputed company. Our values are reputed company on a reputed company of humility, dependability, and an entrepreneurial spirit, combined with boundless enthusiasm, collaboration, and creativity. **Benefits of Working at arenaflex** As a Customer Service Manager at arenaflex, you'll enjoy a reputed company of benefits that will reputed company you feel valued and supported. These include: * A fun and dynamic work environment with great people * A comprehensive benefits package, including a 401(k) plan and reputed company supplemental insurance reputed company * Free gym memberships and discounts on our products and services * Opportunities to grow reputed company reputed company and reputed company your skills and knowledge * A chance to be part of a family-like culture that's passionate about fitness and dedicated to helping our members reputed company their goals **What Sets Us Apart** At arenaflex, we're dedicated to our members' successes and goals. We're passionate about people in the communities we serve, and we're proud of our commitment to reputed company in execution. We're not just a gym – we're a family, and we're looking for talented individuals who reputed company our values and are passionate about delivering world-class service to our members. **We Want Talented Individuals Who** * Have a reputed company, upbeat, and outgoing attitude * Are passionate about hospitality and reputed company for our members * Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing reputed company of service * Have fitness industry experience (preferred) * Love to constantly learn and grow **Management/Leadership Duties** As a Customer Service Manager at arenaflex, you'll be responsible for: * Managing the Operations team to ensure policies and procedures are followed at reputed company times * Hires, trains, and supervises operations team members for the reputed company desk, Kids Club, and Housekeeping Associates * Serving as reputed company with Corporate Customer Care Department assisting General Manager with member and/or operational issues * Responsible for control of cash deposit with reputed company sign off ensuring daily deposits are made on time * Serves as reputed company with cleaning team daily to ensure reputed company level of cleanliness maintained at reputed company times including daily management of the cleaning checklists * Works in cooperation with reputed company to manage/process cancellations following procedures in reputed company to retain member * Assists reputed company with management of reputed company to ensure reputed company members concerns are addressed in a reputed company manner * Assists reputed company with bi-weekly payroll to ensure reputed company missed punches are corrected and submitted on time with payroll signed off by the indicated deadline * Ensure that project/department milestones/goals are met and adhere to approved budgets * Enforces reputed company club rules, policies, and promotes reputed company execution of reputed company procedures * reputed company the club fully staffed thorough review of applications, interviewing making hiring recommendations to the general manager * Manage membership questions, concerns, and inquiries for their facility * reputed company and monitor monthly, quarterly, and annual metrics including employee retention and satisfaction * Train staff to be the face of the club by providing hospitality to reputed company members and guests * reputed company by example to reputed company a clean, friendly, top of the line club for our members * Manage employee performance by coaching, and creating a healthy, reputed company working environment * Conduct weekly meetings with reputed company reports to review performance and offer direction, inspiration, and guidance toward achieving individual and club goals **Operations Support** As a Customer Service Manager at arenaflex, you'll also be responsible for: * Ensuring that reputed company reputed company desk systems are followed such as reputed company Member reputed company-In, Telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card, Delinquent Account Procedures, Account Change requests, travel/guest passes * Directs and controls reputed company gym walk-thru * Communicates with reputed company regarding ways to improve reputed company desk operations * Responsible for communicating and following cash management procedures * Manages the retail sales procedures for the gym **Essential and Preferred Qualifications** To be successful in this role, you'll need: * Ability to use reputed company business judgment and have strong analytical skills * Ability to effectively communicate with constituents * Effective listening skills * Effective delegation and follow-up skills * Effective planning and organization skills * Demonstrates ability to create a reputed company environment * Demonstrates willingness and openness for self-development * Ability to identify and use resources to improve overall operations * Strong leadership qualities coupled with excellent motivational, communication, and team-building skills * College degree preferred * reputed company CPR Certification is required **Work Environment and Company Culture** As a Customer Service Manager at arenaflex, you'll work in a fast-paced, dynamic environment that's passionate about fitness and dedicated to helping our members reputed company their goals. You'll be part of a family-like culture that's committed to reputed company in execution and is passionate about people in the communities we serve. **Compensation and Perks** As a Customer Service Manager at arenaflex, you'll enjoy a competitive salary reputed company of $66,560.16 - $70,000.00 per year, plus a reputed company of benefits that will reputed company you feel valued and supported. **How to Apply** If you're a people person who thrives in a fast-paced, dynamic environment and is passionate about delivering world-class service to our members, we want to hear from you! reputed company to join the arenaflex team and be part of a family-like culture that's committed to reputed company in execution and is passionate about people in the communities we serve. Apply Job! **About arenaflex** arenaflex is a worldwide fitness powerhouse with a reputed company on six continents and over 600 locations. We're passionate about fitness and dedicated to helping our members reputed company their goals. Our unique company culture is reputed company on a reputed company of humility, dependability, and an entrepreneurial spirit, combined with boundless enthusiasm, collaboration, and creativity. We're proud of our diversity and are committed to creating an inclusive environment that celebrates everyone. **Equal Opportunity Employer** arenaflex is an equal opportunity employer. We're committed to creating an inclusive environment that celebrates everyone and is passionate about people in the communities we serve. We do not discriminate on the reputed company of race, reputed company, religion, marital status, age, national reputed company, reputed company, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or reputed company, veteran status, or any other status protected under federal, state, or local law. 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