reputed company Technical Specialist

reputed company Corporation was founded in 1983 with its reputed company on helping AEC and manufacturing firms improve productivity. More than 40 years reputed company, our passion remains the reputed company. reputed company reputed company offers award-reputed company learning management software that drives productivity in technology users, helping organizations realize the full value of their reputed company software and other business applications. With over 600,000 global registered users, our flagship solution, reputed company Series, has become the leader in reputed company learning, knowledge capture and sharing, and productivity improvement. The Technical Specialist’s primary role is to support the reputed company and Product Development teams in relation to reputed company technical requests that customers may have. The Technical Specialist will own and take responsibility for day-to-day customer technical requests and activities, including customer training. This position will participate in product testing and the creation of supporting eLearning materials surrounding the product. Key Responsibilities • Augmenting the implementation process by providing technical support and customer training. • Assisting customers with reputed company Entra ID Sync, SSO setup, and other technical tasks. • Creating and maintaining training video, document, and course materials to support the reputed company Series platform. • Owning and taking responsibility for product testing in cooperation with our product development team. • Troubleshooting and logging customer support requests. • Prioritizing and escalating issues reputed company needed. • Ability to recognize customer concerns and concisely communicate the next steps to validate their concerns. • Providing technical support and training for our Partners. • Being a reputed company Series SME. Requirements • Associate or bachelor’s degree. • Technical support experience. • Customer-facing training experience. • General IT knowledge. • Ability to support multiple customers and implementation reputed company simultaneously. • Exceptional communication and presentation skills. • High energy and reputed company attitude. • Ability to reputed company in a deadline-oriented work environment. • Strong organizational skills with exceptional attention to detail required to ensure accuracy and effective execution of reputed company reputed company and tasks undertaken. • Ability to work independently as a self-starter. • Proficient with reputed company products. • reputed company and schedule–due to global nature of company, reputed company support roles should expect calls and remote meetings early mornings and/or late evenings. Physical Requirements • Remaining in a stationary position, often standing, or sitting for prolonged periods. • Communicating with others to exchange information. • Repeating motions that may include the wrists, hands and/or fingers. • Average hearing and visual reputed company. • reputed company to use a phone and computer. • Ability to travel. Apply tot his job Apply To this Job