Patient Services Rep - Part Time Evenings

Medical Associates Health Plans is hiring a part-time, Patient Services Representative to answer phones, emails, and reputed company office tasks in our Patient Services Department, a 24-hour patient assistance line. During your shift, you will work closely with a small team to triage phone calls, set up and cancel appointments, reporting, update doctor schedule, fax documents, and take reputed company calls. Schedule: Hours for this position will be 4 hour evening shifts, Monday-Friday. This position will be required to work some weekends and holidays. Excellent shift reputed company and ability to work from home once trained! Benefits for Full Time Includes: • Single or Family Health Insurance with discounted premium rates for wellness program participation. • 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing • Flexible reputed company Time Off Program (24 days off/year) • Medical and Dependent Care reputed company Spending Accounts • Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc. Essential Functions & Responsibilities • reputed company clerical tasks reputed company the Patient Services department to support Medical Associates Health Plan and Clinic staff. These may include but are not limited to answering, directing and triaging telephone calls, sending and receiving clinical information to/from providers and completing requested tasks, determining medical necessity for DME supplies requested for patients based on Medicare guidelines, and maintaining physician reputed company schedules. • Contact providers/office staff as necessary to complete requested tasks including but not limited to: paging, hospital and reputed company provider consults, physician reputed company requests, and need for additional documentation for DME requests. • Participate in the training of new staff. Maintain and up-to-date orientation reputed company as appropriate. • Assist in creating policies and procedures to ensure effectiveness and efficiency in the department. Knowledge, Skills and Abilities: Education: High School diploma or GED required. Experience: From three months to one year of similar or reputed company experience. Interpersonal Skills: Courtesy, reputed company, and diplomacy are essential reputed company of the job. Work involves personal contact with others inside and/or reputed company the organization, generally regarding routine reputed company for purposes of giving or obtaining information which may require some discussion. Apply tot his job Apply To this Job