HubSpot Support Specialist (HubSpot Admin)

<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p><strong>Why Process Pro?</strong></p><p>Process Pro Consulting is a one-stop shop for HubSpot ops — a small, fast-moving team that partners closely with B2B clients to drive meaningful change. We focus on what matters: real results, genuine collaboration, and work we’re proud to put our name on (and we have fun while doing it!).</p><p>Our team of Pros helps businesses run smarter by building customized HubSpot solutions that enable revenue teams to maximize the platform’s full potential.</p><p>We’re looking for someone who shares our passion for HubSpot, loves problem-solving, and thrives in a collaborative, growth-minded environment.</p><p>The right fit will value:</p><ul><li>An always-learning, always-growing mindset</li><li>Collaboration and team focus</li><li>Kindness and integrity</li><li>Motivation and ownership</li></ul></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p>Are you the kind of person who loves solving problems, getting things done for the team, and making customers’ lives easier? We’re looking for a HubSpot Support Specialist (HubSpot Admin) to join our growing team — someone who thrives in the details, communicates clearly, and enjoys helping customers see quick, tangible results.</p></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><p><strong>What You’ll Do</strong></p><p>You’ll work closely with both new and long-term customers to deliver fast, high-quality solutions inside HubSpot. Typical projects and responsibilities include:</p><ul><li><p>HubSpot implementations and data migrations</p></li><li><p>Performing “Fractional Admin” updates — property adjustments, workflow builds, and integration reviews</p></li><li><p>Managing and cleaning data in Excel or Google Sheets</p></li><li><p>Building, testing, and activating HubSpot solutions independently</p></li><li><p>Participating in customer calls to share progress and insights</p></li><li><p>Communicating with customers via email and Slack</p></li><li><p>Keeping clear records — call notes, action items, and results — in our project management system</p></li><li><p>Supporting other team members, including Consultants, Solution Architects, and Automation Engineers</p></li></ul><p> </p><p><strong>You’ll Excel in This Role If You Have</strong></p><p><strong>Experience & Background</strong></p><ul><li><p>Hands-on experience in Marketing and Sales Hubs (bonus: experience across multiple HubSpot Hubs)</p></li><li><p>Familiarity with project management tools (Asana, ClickUp, Monday, etc.)</p></li><li><p>2+ years in a customer-facing role (such as CSM, AE, AM, BDR, or SDR)</p></li><li><p>2+ years working in a GTM department (Marketing, Sales, or Customer Success)</p></li><li><p>Experience managing and manipulating data in Excel or Google Sheets<br>  </p></li></ul><p><strong>Skills & Strengths</strong></p><ul><li><p>A problem-solving mindset with a knack for finding efficient solutions</p></li><li><p>Strong written communication — able to explain technical details simply</p></li><li><p>Meticulous attention to detail and data accuracy</p></li><li><p>A desire to learn how systems and operations work together (this role can grow!)<br>  </p></li></ul><p><strong>Must-Haves</strong></p><p>To succeed in this role, you must have:</p><ul><li><p>At least 2 years of experience in a GTM department (Marketing, Sales, or CS)</p></li><li><p>Hands-on HubSpot experience using Sales and Marketing Hubs (multiple HubSpot Hubs are helpful!)</p></li><li><p>Proven ability to communicate clearly and professionally with customers</p></li><li><p>A track record of identifying and solving problems independently</p></li><li><p>A willingness to learn and grow</p></li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p><strong>If you’re someone who enjoys collaborating, thrives in fast-moving environments, and loves working inside HubSpot, we’d love to meet you.</strong></p><p><strong>Apply now and help us deliver smart, scalable HubSpot solutions for our clients.</strong></p><p><strong>Salary Range: </strong>$45,000 - $65,000 (DOE)</p><p><strong>Benefits:</strong></p><ul><li>Health, vision + dental insurance</li><li>20 days of PTO </li><li>Standard US paid holidays</li><li>2 company mental wellness days</li><li>Flex hours & fully remote team</li><li>Bonus quarterly program</li><li>Professional development program</li><li>Health and Wellness stipend</li><li>401k matching (eligible after 6 months of employment)</li><li>Parental leave benefits</li><li>Short-term disability insurance benefits</li><li>Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)</li></ul></div></section>