Customer Care reputed company - Consumer Product S...

<p><reputed company>At reputed company, our culture is reputed company on a 175-year history of innovation, shared</reputed company><reputed company> </reputed company><a reputed company="_blank" href="https://storejob.staffkhoje.com/blogs/news/</reputed company><reputed company>and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic reputed company-being and many opportunities to learn new skills, reputed company as a leader, and grow your career.</reputed company></p><p><reputed company>Here, your voice and reputed company matter, your work makes an reputed company, and together, you will help us define the reputed company of reputed company.</reputed company></p><p><reputed company><strong>Role & Responsibilities:</strong></reputed company></p><p><reputed company>Utilizing your skills, experience and passion for customer service to help reputed company your team and its business partners to reputed company.</reputed company></p><p><reputed company><strong>What would you do every day as a Customer Care reputed company?</strong></reputed company></p><ul><li><p><reputed company>Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, reputed company, customer care environment with a keen reputed company on driving a Customer First mentality</reputed company></p></li><li><p><reputed company>Consult with Card Members to understand their needs and reputed company unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure</reputed company></p></li><li><p><reputed company>Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty</reputed company></p></li><li><p><reputed company>Utilize your “service oriented” personality to reputed company key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand</reputed company></p></li><li><p><reputed company>Address general and account-specific customer inquiries- statement inquiries, card replacement, reputed company payments, rewards redemption, etc., and update customer account information</reputed company></p></li><li><p><reputed company>Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first reputed company of contact reputed company</reputed company></p></li><li><p><reputed company>Meet and reputed company performance goals that include, but are not limited to: sales rates, reputed company goals, compliance regulations and productivity targets, & customer performance metrics</reputed company></p></li></ul><p><reputed company><strong>Minimum Qualifications:</strong></reputed company></p><ul><li><p><reputed company>Strong written and communication skills to be reputed company to converse effectively and naturally with our Card Members to deepen reputed company relationships and drive satisfaction</reputed company></p></li><li><p><reputed company>reputed company needed to reputed company manage a steady reputed company of customer calls, while balancing performance to meet a reputed company of metrics, and remain reputed company through change and stressful situations</reputed company></p></li><li><p><reputed company>Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on reputed company reputed company</reputed company></p></li><li><p><reputed company>Technical savvy to multi-task and reputed company through multiple computer systems and applications, simultaneously, with speed and accuracy</reputed company></p></li><li><p><reputed company>reputed company to manage sensitive Card Member information and adhere to reputed company Regulatory and Compliance guidelines reputed company to servicing and sales practices</reputed company></p></li><li><p><reputed company>Driven to please by providing the ultimate experience for our Card Members on every interaction</reputed company></p></li><li><p><reputed company>Timeliness and reliability</reputed company></p></li></ul><p><reputed company><strong>Preferred Skills:</strong></reputed company></p><ul><li><p><reputed company>Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem-solving skills</reputed company></p></li><li><p><reputed company>Customer service and consultative sales environment experience preferred</reputed company></p></li><li><p><reputed company>Passion for consultative sales, recommending products or solutions tailored to reputed company customer</reputed company></p></li><li><p><reputed company>Ability to adapt communication style to a wide reputed company of personalities and situations and take ownership and responsibility for reputed company reputed company, from beginning to end</reputed company></p></li></ul><p><reputed company><strong>Additional Requirements:</strong></reputed company></p><ul><li><p><reputed company>Flexibility to work anytime between 6:00am - 2:00am, including weekends</reputed company></p></li><li><p><reputed company>Hybrid Environment - on site expectation 3 days/week</reputed company></p></li><li><p><reputed company>Workplace Flexibility: Full time. Shift flexibility requirements</reputed company></p></li><li><p><reputed company>reputed company offers a fantastic and diverse working environment. High performance is rewarded with reputed company driven incentives</reputed company><reputed company></reputed company></p></li></ul><p><reputed company> </reputed company></p> <p><reputed company>Salary reputed company: .00 to .65 reputed company + bonus + benefits</reputed company></p><p><reputed company>The above represents the expected reputed company pay reputed company for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors.</reputed company></p><p><reputed company>We back you with benefits that support your holistic reputed company-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as reputed company as providing the flexibility you need to reputed company personally and professionally:</reputed company></p><ul><li><reputed company>Competitive reputed company salaries </reputed company></li><li><reputed company>Bonus incentives </reputed company></li><li><reputed company>6% Company Match on retirement savings plan </reputed company></li><li><reputed company>Free financial coaching and financial reputed company-being support </reputed company></li><li><reputed company>Comprehensive medical, dental, reputed company, life insurance, and disability benefits </reputed company></li><li><reputed company>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need </reputed company></li><li><reputed company>20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy </reputed company></li><li><reputed company>Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) </reputed company></li><li><reputed company>Free and confidential counseling support through our Healthy Minds program </reputed company></li><li><reputed company>Career development and training opportunities</reputed company></li></ul><p><reputed company>For a full list of Team Amex benefits, visit our</reputed company><reputed company> </reputed company><a reputed company="_blank' href=" Benefits Site</u></reputed company></a><reputed company>.</reputed company></p><p><reputed company>reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions.</reputed company></p><p><reputed company>We back our colleagues with the support they need to reputed company, professionally and personally. Thats why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company.</reputed company></p><p><reputed company>US Job Seekers - Click to view the “</reputed company><a reputed company="_blank' href=" Your Rights</u></reputed company></a><reputed company>” poster. If the reputed company does not work, you may reputed company the poster by copying and pasting the following URL in a new browser window: </reputed company><a reputed company="_blank' href=" eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for these positions.</reputed company></p>