Litigation Support – Chargeback & Payment Disputes Specialist
Litigation Support & Chargeback Specialist (Immediate Start)
Overview:
We are seeking an experienced Litigation Support / Chargeback Specialist to manage urgent American Express (AMEX) chargeback evidence preparation. This engagement focuses on fraud disputes, unauthorized transactions, platform and merchant misconduct, payment processing issues, and cyber-related incidents.
This is a documentation, evidence analysis, and dispute response role (not legal representation). No legal license is required. Ideal candidates have hands-on experience with AMEX chargebacks, dispute reason codes, evidence packet preparation, transaction authorization analysis, and deadline-driven submissions.
This is an immediate-start, short-term contract and must be completed by December 20.
Responsibilities:
• Prepare complete AMEX chargeback packets for reopened disputes
• Draft professional cover letters for fraud, unauthorized charges, non-delivery, and cyber/platform issues
• Organize, index, and correlate exhibits with transactions
• Compile law enforcement documentation (IC3, police reports)
• Maintain master evidence index for AMEX review
• Submit materials on schedule with minimal supervision
Requirements:
• Hands-on experience with AMEX chargebacks or dispute resolution
• Litigation support or paralegal-style evidence preparation
• Experience in financial disputes, fraud, or payment processor cases
• Ability to work independently under tight deadlines
• Experience with platform disputes (Upwork, Stripe, PayPal, etc.)
• Cyber/fraud and consumer protection cases
• Background with banks or card networks
Compensation & Timeline
• Emergency engagement with a hard deadline of Dec 20
• Premium flat fee preferred for speed and accountability
• Expected range: $4,000–$6,000 flat fee for up to 7 AMEX disputes
• Hourly option considered for senior candidates: $150–$200/hour
• Same-day or next-day start required
To Apply:
• Brief summary of relevant experience
• Confirmation of immediate availability
• Confirmation of ability to meet Dec 19 deadline
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