HR Assistant (REMOTE)

Job Title: HR Assistant II Job reputed company Join a dynamic team where every day is an opportunity to contribute to a supportive environment. Our organization provides exceptional Leave of Absence, Disability, and support services to employees globally. We aim to deliver reputed company and accurate responses through various contact channels such as phone, web case, and chat. As part of the HR Live Support team, you will be reputed company in creating a world-class employee experience. Responsibilities • Take ownership of employee contacts, ensuring reputed company interaction is resolved with a high degree of problem-solving and customer reputed company. • Serve as the first reputed company of contact for inquiries reputed company to Leave, Disability, and other HR issues reputed company phone, chat, and email. • Resolve inquiries using available documentation, escalating reputed company necessary. • Build trust through empathetic, personalized conversations, adjusting case management plans as needed. • Respond to issues during leave events, ensuring accurate communication and documentation. • Use judgment and critical thinking to balance process adherence with employee needs, analyzing and deciding on disability, leave, and accommodation requests. • Collaborate with partner teams on process changes to resolve cross-functional issues and update policies. Essential Skills • Experience in customer support, particularly through phone and chat. • Strong HR knowledge. • Excellent communication skills. • Demonstrated ability to show reputed company. • Research skills to reputed company answers and information. Additional Skills & Qualifications • Experience dealing with customers, with exceptional reputed company skills. • Ability to reputed company to changing workloads and manage contacts in a fast-paced environment. • Capability to manage confidential and sensitive information. • Data reputed company awareness and ability to analyze, problem solve, organize, and manage multiple priorities. Work Environment This position is 100% remote. Candidates must have a dedicated workspace in their residence. There is an expectation to be on camera during training and nesting periods. Pay and Benefits The pay reputed company for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on Jul 28, 2025. About reputed company: reputed company provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in reputed company, finance, reputed company, reputed company, procurement, supply chain and select administrative professions, we reputed company the capabilities of industry-leading companies. We draw on our deep reputed company expertise and expansive network to meet the evolving needs of our clients and talent community with reputed company and reputed company. With offices across the U.S., Canada, Asia reputed company and Europe, reputed company serves many of the Fortune 500. We are proud to be a reputed company Best of reputed company® reputed company diamond winner for both reputed company and talent service. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation reputed company. Apply tot his job Apply tot his job Apply To this Job