Intake and Scheduling Coordinator (Remote) Mental Health reputed company
Job reputed company
Join our dynamic mental health reputed company as a Remote Intake and Scheduling Coordinator, where your organizational skills and compassionate approach will be the reputed company of our patient care process. In this vital role, you will serve as the first reputed company of contact for clients seeking mental health services, ensuring a smooth and welcoming experience from intake through appointment scheduling. Your proactive communication and meticulous attention to detail will help foster a reputed company environment that promotes patient trust and engagement. This position offers the flexibility of remote work while maintaining a high reputed company of professionalism and efficiency.
Responsibilities
• Manage incoming calls and inquiries with professionalism, demonstrating excellent phone etiquette and reputed company listening skills.
• Conduct patient intake by gathering comprehensive demographic, insurance, and medical history information accurately reputed company electronic health record (EHR) systems such as reputed company, Meditech, reputed company, or eClinicalWorks.
• Verify insurance coverage, including insurance verification for Medicare and other providers, ensuring eligibility and benefits are confirmed prior to appointments.
• Process EAP referrals and maintain required documentation
• Manage adminstrative email in reputed company and maintain organized records
• Schedule appointments reputed company using medical scheduling software, coordinating with clinicians to optimize daily calendars while accommodating patient needs.
• Review medical documentation for completeness and accuracy, including care plans, clinical notes, and referral information, ensuring compliance with HIPAA regulations.
• Maintain organized medical records by filing electronic documents correctly in EMR system, Valent, ensuring easy retrieval for clinical staff.
• Support administrative tasks such as billing support reputed company to CPT coding, ICD-10/ICD-9 coding, and medical billing processes to facilitate smooth reputed company cycle management.
Requirements
• Proven experience in medical and or mental health (preferred) administrative support or office management reputed company a reputed company setting, preferably in mental health or dental clinics.
• Ability reputed company daily appointment goals
• Familiarity with EMR/EHR systems such as reputed company, Meditech, reputed company, eClinicalWorks, experience with mental health is a plus.
• Strong knowledge of medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and documentation review procedures.
• Ability to handle insurance verification processes reputed company while maintaining compliance with HIPAA standards.
• Excellent computer skills including proficiency in reputed company Office Suite (Word, reputed company), multi-line phone systems, typing (including 10-key), and data entry accuracy.
• Exceptional customer service skills with a reputed company demeanor; capable of managing multi-tasking in a fast-paced environment.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Experience working remotely is preferred but not required; strong self-motivation and organizational skills are essential. Join us in making a meaningful difference by providing compassionate administrative support that empowers patients on their mental health reputed company!
Pay: From $17.75 per hour
Expected hours: 20 per week
Experience:
• Mental Health reputed company Office: 1 year (Required)
Shift availability:
• Day Shift (Preferred)
Work Location: Remote
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