Experienced Remote Data Entry Assistant and Typing Professional for Dynamic Case Processing and Administrative Support

Introduction to arenaflex

arenaflex is a leading organization that values innovation, efficiency, and customer satisfaction. As a remote data entry assistant and typing professional, you will be an integral part of our team, working on exciting projects that require attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. Our company is committed to providing a supportive and inclusive work environment that fosters growth, learning, and development. If you are a motivated and organized individual with a passion for data entry and administrative support, we encourage you to apply for this fantastic opportunity.

Job Overview

This is a full-remote job that offers the flexibility to work from home, with the requirement to come into the office for approximately 4-6 weeks of training and occasional meetings. You must live within a 90-mile commuting radius of the work site. As a data entry assistant and typing professional, you will be responsible for providing administrative support to our case processing team, mail room, and communications department. Your duties will include logging in petitions, creating and labeling case folders, researching cases, preparing and entering associated data in systems, and maintaining the integrity of files within process units and file storage.

Key Responsibilities

• Case Processing Support:
  • Logging in petitions and creating and labeling case folders
  • Researching cases and preparing and entering associated data in systems
  • Maintaining the integrity of files within process units and file storage
  • Scanning documents and associating them to electronic case files
  • Putting case files in document order and identifying, reporting, and obtaining missing documents for cases
• Mail Room Support:
  • Receiving, sorting, opening, organizing, date stamping, and delivering incoming mail and cases
  • Operating letter insertion and postage equipment
  • Identifying and sorting mail, petitions, and files
  • Delivering routing sheets/file requests to the appropriate units
  • Requesting/receiving files from other units and delivering them to the appropriate units
• Communications Support:
  • Logging and delivering messages and logging petitions
  • Inputting call questions and/or email responses into tracking system and documenting every call/email
  • Escalating calls to supervisors as required by procedures
  • Resolving caller questions promptly and efficiently
  • Communicating answers clearly and correctly from scripted call response plan

Essential Qualifications

To be successful in this role, you must have:

• One to two years of relevant administrative experience preferred
• Ability to pass a typing test of at least 35-40 WPM with no errors
• Experience in an office/clerical environment is desired
• Intermediate computer skills utilizing multiple monitors and active sessions
• Basic use of MS Office including Excel, Word, and Email
• Good interpersonal and professional communication skills
• Good attention to detail while working in a fast-paced environment
• Capable of working in a multi-task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance

Preferred Qualifications

While not required, the following skills and qualifications are preferred:

• Previous experience in data entry, administrative support, or a related field
• Advanced computer skills, including experience with database management systems
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a data entry assistant and typing professional, you will have the opportunity to develop your skills and knowledge in a supportive and dynamic environment. You will be able to work on a variety of projects, collaborate with experienced professionals, and receive feedback and coaching to help you achieve your career goals.

Work Environment and Company Culture

arenaflex values diversity, equity, and inclusion, and we strive to create a work environment that is welcoming and inclusive to all employees. Our company culture is built on the principles of respect, empathy, and open communication, and we encourage our employees to share their ideas, perspectives, and feedback. We believe in work-life balance and offer flexible working arrangements to support the well-being and happiness of our employees.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary range that reflects your experience and qualifications. You will also be eligible for a range of perks and benefits, including health insurance, retirement savings, and paid time off. We believe in recognizing and rewarding our employees for their hard work and contributions, and we offer opportunities for professional development and career advancement.

Conclusion

If you are a motivated and organized individual with a passion for data entry and administrative support, we encourage you to apply for this exciting opportunity to join the arenaflex team. As a remote data entry assistant and typing professional, you will be an integral part of our team, working on exciting projects that require attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. Apply now to take the first step in your career with arenaflex and discover a world of opportunities and growth.

Apply now and join the arenaflex team!